Support

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  Enable Safari on MacOS Mojave - (Mac App Store version only)
  • SweetP  

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  make sure that:

  Cookie is in your applications folder There are no other copies of Cookie on your computer Move the Cookie5.dmg file to the trash

  Then:

  Remove Cookie from System Preferences Drag & Drop Cookie (from your Applications folder) into the Full Disk Access window in System Preferences Maybe also Restart your computer
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  Enabling Cookie5 on macOS Mojave (10.14)
  • SweetP  

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  @gkruijer this is so much more difficult than it needs to be. But that is an issue with macOS, Cookie is only reporting what the system tells it....

  make sure that:

  Cookie is in your applications folder There are no other copies of Cookie on your computer Move the Cookie5.dmg file to the trash

  Then:

  Remove Cookie from System Preferences Drag & Drop Cookie (from your Applications folder) into the Full Disk Access window in System Preferences Maybe also Restart your computer
• 

  Cookie user manual with troubleshooting help
  • SweetP  

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  Problems staying logged in to favourite sites?
  • SweetP  

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  @SweetP No, no timer has ever been set.

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  Conflict with Default Folder X
  • SweetP  

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  Is Cookie crashing.
  Did you try deleting the Cookie file?

• 

  Cookie doesn't see any Firefox cookies
  • SweetP  

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  B

  I'm switching from Firefox to Safari as my default browser. However I have a couple years worth of cookies saved in Firefox which I want to bring into Cookie v.5.2.1. These cookies are sites which I trust: https://www.dropbox.com/s/kzgyr9v89milzv9/Screenshot 2017-01-13 10.28.25.jpg?dl=0

  How do I export my Firefox cookies and bring them into Cookie v5.2.1?

  Should I use a third-party Firefox extension like https://addons.mozilla.org/en-us/firefox/addon/cookies-exportimport/reviews/?

• 

  Scripts for Safari & Safari Technology Preview
  • SweetP  

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  No scripts are needed for Firefox
  

  OK thanks Russell

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  Upgrading from Cookie 4 to Cookie5?
  • SweetP  

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• M

  Some cookies will not clear
  • marcwestergard  

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  do you have some text in the search field
  maybe even blank spaces?

• M

  Twitter is hiding undetectable trackers on computers?
  • Me444  

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  In my experience it is not unusual for Twitter to prompt for a phone number after the first login of a newly created account.

• G

  installation incomplete/halted
  • guy hawkins  

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  there's an update to Cookie which is currently in review which fixes this issue. with some luck it will be available soon.

• G

  hello...i just received this support message...was not able to connect previously...deleated cookie 5 and contacted itunes to stop payment...so now i don't have the paid version on my computer...what to do?
  • guy hawkins  

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• T

  Some Chrome prefs are being reset by Cookie (I think)
  • Timmy  

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  yeah is an odd place to save settings?
  maybe ill take another look in the morning just to make sure. It doesn't seem right...

• Q

  Notifications and Hotkeys need attention
  • QuattroGam3r  

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  Notifications does need a good makeover - I agree. This might take some time though.
  

  Ill take a look at the hotkey, and see what happening

• D

  Cookie 4 worked great, Cookie 5 appears not to link/update with Browser dis
  • dpolzine  

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  Yes, and yes, but still no apparent communication between Cookie 5 and the browser's other than when I launched Cookie 5 for the first time a few weeks ago.

• T

  Cookie 5 - How do you ensure security of Mac Safari Users?
  • thennaaliraaman  

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  I found there are many cookies aren't getting deleted though I have a white list.

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  multi-seat license?
  • cmonster  

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  @SweetP Great, thanks!

• D

  Minor typo on your web site
  • davidbeav  

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  nice thanks.
  I just fixed the typo

• C

  Vivaldi cookie
  • CÜNEYT  

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  v 5.9.3 is available now, and should fix this
  

• D

  5.9.2 not removing Safari Technology Preview cookies
  • denovo  

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  v5.9.3 is available now, and should fix Safari Technology Preview support