are you running an expired trial version?
Rules will be disabled if your trial has expired

unless you're using your laptop and directly connecting to their WiFi network, its most likely not you Mac Address which is being flagged. it'll likely be one or a combination of the following:

Cookies IP address

in the case of cookies, you can clear your browser cookies manually or with something like my Cookie app or run in Private Browsing mode. If it's your IP address, you'll need a VPN.

perfect!

ah that's great,

the update address button is for when you want t change the address manually.
ie, you can insert any value you like. when the value is different to the current Mac Address, then the button will be active

any chance you could send me any crash logs from this location:
~/Library/Logs/DiagnosticReports/

[email protected]

The files are most likely still in the folder. You can show them with my free desktop utility app:

https://sweetpproductions.com/products/desktoputility/DesktopUtility.dmg

Click the show invisible files button.
Once you find them, remove the . From the beginning of the file name.
Remember to click the hide invisible files button (in FrsktopUtility) once you have renamed them.

I haven’t tested on the latest Monterrey beta

I don't have a fastmail account to test with,
but what you can do is login,
then go through and whitelist (right-click) and RED tracking cookies

A grey icon means automatic removal is disabled. Click the start button in the main window
🙂

@kimedzheeran I don't remember exactly why I utilised an XPC service (its been a while since I looked at the codebase), But I think it was more for privilege escalation. Without it, you would need to enter your password every time to change the Mac address - which is not exactly user friendly.

Has you trial expired?
try re-entering the license you are running the trial version

That’s great!

If you open the Finder
click on the GO menu
click on Go To Folder...
enter ~/Library/Logs/DiagnosticReports

then you will be presented with the correct folder

has you trial expired?

you could try restoring this file:
~/Library/Containers/com.sweetpproductions.ColorWell/Data/Library/Application\ Support/com.sweetpproductions.ColorWell/Palettes.storedata

can you send me the entire crash log to [email protected]

hmmm,
try disabling Cookie for a while to rule out that it is actually Cookie causing the issue

oops
thanks for letting me know,
I have this fixed for the next release

Data is transmitted to the server via https, rather than http for cookies with the secure attribute

i saw this issue as well, once I changed my permission for everyone to read/write, I was able to see the browsers again