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Cookie 6.9.1 MenuBar Remove items remain grayed

Scheduled Pinned Locked Moved Cookie 6
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  • C Offline
    C Offline
    coaster
    wrote on last edited by
    #1

    Hi there,

    Using Ventura 13.4.1 on MacBook Pro 16” Intel there is no problem.

    However on Mac Studio M2 Max, the application displays and allows to remove non-favorites, but all Remove items of the MenuBar remain grayed.

    Am I doing something wrong or is it a known issue ?

    Thanks for your help !

    Screenshot 2023-07-03 at 15.40.00.png

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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #2

    Are you using an expired trial version?

    ~
    Russell
    SweetPProductions.com

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  • C Offline
    C Offline
    coaster
    wrote on last edited by
    #3

    I didn't receive any alert saying my license is expired.

    Here is my last (anonymized) invoice :

    Pasted Graphic.jpg

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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #4

    Look in Settings on the License tab, and make sure Cookie is registered.

    ~
    Russell
    SweetPProductions.com

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    0
  • C Offline
    C Offline
    coaster
    wrote on last edited by
    #5

    May be I should try to uninstall with AppDelete and install again ?

    Screenshot 2023-07-03 at 19.03.38.png

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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #6

    hmm, thats odd
    If you want to try a reset
    you can do this:

    • Quit Cookie
    • delete this folder:
      ~/Library/Containers/com.sweetpproductions.CookieApp
    • Restart Cookie, and run through setup again

    ~
    Russell
    SweetPProductions.com

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  • C Offline
    C Offline
    coaster
    wrote on last edited by
    #7

    I tried the reset.
    • Quitted Cookie
    • Deleted
    ~/Library/Containers/com.sweetpproductions.CookieApp/Data/Library/Caches/com.sweetpproductions.CookieApp

    ~/phil/Library/Containers/com.sweetpproductions.CookieApp/Data/Library/HTTPStorages/com.sweetpproductions.CookieApp

    ~/phil/Library/Containers/com.sweetpproductions.CookieApp
    • Restarted Cookie and run through setup again

    Unfortunately, no luck.

    I went a step further, searched all stuff with "sweetp" in its name with Find Any File. Then I deleted all the stuff up to the /private/root/library.

    After a freh install, still no luck.

    The app works normally while the MenuBar receives the number of non favorites but remains grayed.

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  • C Offline
    C Offline
    coaster
    wrote on last edited by
    #8

    Never mind, everything works again perfectly.

    Finally the reset worked ! Thanks a lot

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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #9

    Perfect!

    ~
    Russell
    SweetPProductions.com

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