• Categories
  • Recent
  • Tags
Collapse
  1. Home
  2. Cookie 6
  3. Cookie 6.9.1 MenuBar Remove items remain grayed

Cookie 6.9.1 MenuBar Remove items remain grayed

Scheduled Pinned Locked Moved Cookie 6
9 Posts 2 Posters 584 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • C Offline
    C Offline
    coaster
    wrote on last edited by
    #1

    Hi there,

    Using Ventura 13.4.1 on MacBook Pro 16ā€ Intel there is no problem.

    However on Mac Studio M2 Max, the application displays and allows to remove non-favorites, but all Remove items of the MenuBar remain grayed.

    Am I doing something wrong or is it a known issue ?

    Thanks for your help !

    Screenshot 2023-07-03 at 15.40.00.png

    1 Reply Last reply
    0
    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      Are you using an expired trial version?

      ~
      Russell
      SweetPProductions.com

      1 Reply Last reply
      0
      • C Offline
        C Offline
        coaster
        wrote on last edited by
        #3

        I didn't receive any alert saying my license is expired.

        Here is my last (anonymized) invoice :

        Pasted Graphic.jpg

        1 Reply Last reply
        0
        • SweetPS Offline
          SweetPS Offline
          SweetP
          wrote on last edited by
          #4

          Look in Settings on the License tab, and make sure Cookie is registered.

          ~
          Russell
          SweetPProductions.com

          1 Reply Last reply
          0
          • C Offline
            C Offline
            coaster
            wrote on last edited by
            #5

            May be I should try to uninstall with AppDelete and install again ?

            Screenshot 2023-07-03 at 19.03.38.png

            1 Reply Last reply
            0
            • SweetPS Offline
              SweetPS Offline
              SweetP
              wrote on last edited by
              #6

              hmm, thats odd
              If you want to try a reset
              you can do this:

              • Quit Cookie
              • delete this folder:
                ~/Library/Containers/com.sweetpproductions.CookieApp
              • Restart Cookie, and run through setup again

              ~
              Russell
              SweetPProductions.com

              1 Reply Last reply
              0
              • C Offline
                C Offline
                coaster
                wrote on last edited by
                #7

                I tried the reset.
                • Quitted Cookie
                • Deleted
                ~/Library/Containers/com.sweetpproductions.CookieApp/Data/Library/Caches/com.sweetpproductions.CookieApp

                ~/phil/Library/Containers/com.sweetpproductions.CookieApp/Data/Library/HTTPStorages/com.sweetpproductions.CookieApp

                ~/phil/Library/Containers/com.sweetpproductions.CookieApp
                • Restarted Cookie and run through setup again

                Unfortunately, no luck.

                I went a step further, searched all stuff with "sweetp" in its name with Find Any File. Then I deleted all the stuff up to the /private/root/library.

                After a freh install, still no luck.

                The app works normally while the MenuBar receives the number of non favorites but remains grayed.

                1 Reply Last reply
                0
                • C Offline
                  C Offline
                  coaster
                  wrote on last edited by
                  #8

                  Never mind, everything works again perfectly.

                  Finally the reset worked ! Thanks a lot

                  1 Reply Last reply
                  0
                  • SweetPS Offline
                    SweetPS Offline
                    SweetP
                    wrote on last edited by
                    #9

                    Perfect!

                    ~
                    Russell
                    SweetPProductions.com

                    1 Reply Last reply
                    0
                    • P pmazaitis referenced this topic on
                    Reply
                    • Reply as topic
                    Log in to reply
                    • Oldest to Newest
                    • Newest to Oldest
                    • Most Votes


                    • Login

                    • Don't have an account? Register

                    • Login or register to search.
                    • First post
                      Last post
                    0
                    • Categories
                    • Recent
                    • Tags