Can't Remove Cookies
The short version: Cookie isn't removing cookies.
(Happy to provide further info, if it helps!)
Cookie Version: v6.9.2 (Online Store, Registered)
MacOS Version: 13.5 (22G74)
Mac: MacBook Air M2
Browser: Firefox 116.0.2 (64-bit)
What I Do
- Open the Cookie window in the advanced view.
- Select a cookie to remove. (line is highlighted in light blue)
- Press the delete key.
- Click Remove in the warning dialog.
What I Expect to Happen
The cookie is deleted.
What Actually Happens
- The gray spinning progress wheel appears for a moment.
- The cookie remains.
The Bulk Processing Commands Do Not Work
When I click on any of:
- Remove Non-Favorites
- Remove Tracking Cookies
I get a similar behavior: gray spinning progress wheel for a moment, and then no cookies are removed.
Things I've Tried
- Restarting Cookie
- Restarting the Laptop
- Quit Cookie, remove
~/Library/Containers/com.sweetpproductions.CookieApp, setup Cookie again
- Quit and uninstall Cookie, remove all cookie-related files in
~Library, restart, re-install Cookie
I have checked to make sure Cookie has full disk access in Settings > Privacy & Security > Full Disk Access
Nothing has helped yet.
Relevant Support Tickets
This support ticket seems relevant: https://support.sweetpproductions.com/topic/922/cookie-6-9-1-menubar-remove-items-remain-grayed but I couldn't get any of the steps mentioned there to fix the problem.
have you seen this thread:
does that help?
Thank you! I took a look at the FireFox preferences:
I can confirm that Privacy & Security > Cookies and Site Data > Delete cookies and site data... was unchecked.
Under History, I set it to use custom settings, and Clear history when Firefox closes was already unchecked.
After closing the setting pane and restarting Cookie, there was no change in behavior (still can't delete cookies).
I then tried restating both Firefox and Cookie, but there was no change in behavior (still can't delete cookies).