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    • D
      Don Cleveland last edited by

      Re: Cookie keeps asking for folder permissions

      I am having this issue on install. I hope it's your latest Big Sur drop since I got it from the App Store. I can't get pass the "Cookie needs to access to this path to continue" message. As someone stated, it's an interminable loop.

      SweetP 1 Reply Last reply Reply Quote 0
      • SweetP
        SweetP @Don Cleveland last edited by

        @don-cleveland can you open Preferences?
        if so, open the Advanced tab and click Remove all Sandbox Permissions

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        • D
          Don Cleveland last edited by

          Negative. I am in a Finder menu that keeps asking for permissions. There is no Cookie app box displayed.

          SweetP 1 Reply Last reply Reply Quote 0
          • SweetP
            SweetP @Don Cleveland last edited by SweetP

            @don-cleveland you may need to rest Cookie. Delete this folder:
            ~/Library/Containers/com.sweetpproductions.CookieApp

            Also did you give cookie global access? Or did you enable access to seperate disk folders?

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            • D
              Don Cleveland last edited by

              Cleaned up and functioning. Thanks for the assist ...

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              • L
                Lifesystems last edited by

                I've a similar issue with the Finder permission request on start up of Cookie but the folder suggested for deletion does not exist. I've deleted the app and reinstalled but with the same result. On starting Cookie the finder window asking 'Cookie needs to access this path to continue' persists regardless of 'Allow or Cancel'.

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                • SweetP
                  SweetP last edited by SweetP

                  If you open Preferences , go to the Advanced tab and click Remove all sandbox permissions

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                  • L
                    Lifesystems last edited by

                    Sadly I cannot access the app as the message persists above all else. The app and options are visible but the message window seeking to access Application Support is the only selection available.

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                    • SweetP
                      SweetP last edited by

                      Ok,
                      then you definitely need to reset Cookie by deleting this folder.
                      ~/Library/Containers/com.sweetpproductions.CookieApp

                      if youre running macOS Big Sur, it been renamed:
                      ~/Library/Containers/Cookie

                      Note that this is in the User library!
                      so may be hidden by default
                      here's a quick primer on the user library:

                      https://blog.sweetpproductions.com/post/2020-19-08-showing-the-user-library/

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                      • L
                        Lifesystems last edited by

                        Awesome. Resolved and ready to go. Thanks for the swift response and happy new year !

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                        • SweetP
                          SweetP last edited by

                          perfect!

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