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    Possible issue, possible user error??

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    • C
      coupeman last edited by

      Hello all,

      Been using Cookie for a while now, fully licensed 😉

      Is there a way, or am I being a bit dumb to stop Cookie deleting certain info.

      e.g. Online banking, my online banking will allow you to trust the machine you are using so I don't need to keep using the card reader they supply to login. I have all of the entries for the site ticked as favourites in Cookie, but when I clear history in Safari, I need to use the card reader again to authorise?

      We also use a bit of software to support some of our customers, and this use 2FA. All is good until I clear Safari history, then I need to enter 2FA code again.

      Is this normal or am I doing something wrong?

      SweetP 1 Reply Last reply Reply Quote 0
      • SweetP
        SweetP @coupeman last edited by SweetP

        @coupeman you may need to whitelist some tracking cookies. Try this:

        • disable the timer in Cookie, if you are using it
        • login to any sites you have trouble with
        • expand the domain in Cookies window to reveal all cookies
        • go through and whitelist any RED coloured tracking cookies (you may not need to whitelist all of them)

        you whitelist a cookie by right clicking on it to reveal the contextual menu and selecting add to whitelist

        ~
        Russell
        SweetPProductions.com

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