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Disappeared and won't launch

Scheduled Pinned Locked Moved Cookie 6
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  • D Offline
    D Offline
    DigiDoug
    wrote on last edited by
    #1

    I was ticking some boxes to allow cookies when Cookie disappeared - not even a menu bar item. Tried to launch it from Applications which did nothing. Have downloaded again and re-installed but same thing. It seems like I have no Cookie!

    Help!

    SweetPS 1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    replied to DigiDoug on last edited by
    #2

    @digidoug do you have any crash logs you could send me. They should be here:
    ~/Library/Logs/Diagnostic Reports

    [email protected]

    ~
    Russell
    SweetPProductions.com

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  • D Offline
    D Offline
    DigiDoug
    wrote on last edited by
    #3

    @sweetp said in Disappeared and won't launch:

    ~/Library/Logs/Diagnostic Reports

    I've got them but how do I send them?

    SweetPS 1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    replied to DigiDoug on last edited by
    #4

    @digidoug if you could email me 1 or 2 to this address:
    [email protected]

    ~
    Russell
    SweetPProductions.com

    D 1 Reply Last reply
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  • D Offline
    D Offline
    DigiDoug
    replied to SweetP on last edited by
    #5

    @sweetp Just done it. 👍

    SweetPS 1 Reply Last reply
    0
  • SweetPS Offline
    SweetPS Offline
    SweetP
    replied to DigiDoug on last edited by
    #6

    @digidoug got it thx 👍

    ~
    Russell
    SweetPProductions.com

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  • B Offline
    B Offline
    bobbob
    wrote on last edited by
    #7

    I tried Cookie's trial (ver. 6). I bought Cookie, downloaded the DMG (again), Opened the DMG, authenticated it, put it the Utilities folder, selected it's icon, opened it. A dialogue UI immediately, briefly displayed. Then the MacOS app crash UI. Again and again.
    PS I was running the Little Snitch trial. That's "off" now. I also have just bought Minim v3.1.4. It is "paused" while I get Cookie to work.
    Crash report: https://i.postimg.cc/k52cvRSN/Screen-20210423-Crash-report-Cookie-v6.png
    Thanks, Russell

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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #8

    Can you send me a crash log to [email protected]

    ~
    Russell
    SweetPProductions.com

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  • B Offline
    B Offline
    bobbob
    wrote on last edited by
    #9

    Russell, glad to do that on 4/24. Thanks for asking. Of these Cookie app crash logs of 4/23/2021, do you have a favorite?
    Cookie_2021-04-23-104310_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-104321_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-112817_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-143921_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-143929_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-144035_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-144330_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-144340_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-144347_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-144836_Fours-MacBook-Pro.crash
    Cookie_2021-04-23-144932_Fours-MacBook-Pro.crash

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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #10

    Send the latest one 🙂

    ~
    Russell
    SweetPProductions.com

    B 1 Reply Last reply
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  • B Offline
    B Offline
    bobbob
    replied to SweetP on last edited by
    #11

    Oh, right. Obvious. Sorry. Will do…

    1 Reply Last reply
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  • B Offline
    B Offline
    bobbob
    wrote on last edited by
    #12

    Russell, I can post a link to it. How can this be private?
    Thanks

    1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #13

    you can msg me in chat with the link

    ~
    Russell
    SweetPProductions.com

    1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    wrote on last edited by
    #14

    thanks for the crash log, can you let me know if this version works:
    https://send.tresorit.com/a#puoG2q8vovuaqn0WtBh4ig

    ~
    Russell
    SweetPProductions.com

    1 Reply Last reply
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