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    Disappeared and won't launch

    Cookie 6
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    • D
      DigiDoug last edited by

      I was ticking some boxes to allow cookies when Cookie disappeared - not even a menu bar item. Tried to launch it from Applications which did nothing. Have downloaded again and re-installed but same thing. It seems like I have no Cookie!

      Help!

      SweetP 1 Reply Last reply Reply Quote 0
      • SweetP
        SweetP @DigiDoug last edited by

        @digidoug do you have any crash logs you could send me. They should be here:
        ~/Library/Logs/Diagnostic Reports

        [email protected]

        ~
        Russell
        SweetPProductions.com

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        • D
          DigiDoug last edited by

          @sweetp said in Disappeared and won't launch:

          ~/Library/Logs/Diagnostic Reports

          I've got them but how do I send them?

          SweetP 1 Reply Last reply Reply Quote 0
          • SweetP
            SweetP @DigiDoug last edited by

            @digidoug if you could email me 1 or 2 to this address:
            [email protected]

            ~
            Russell
            SweetPProductions.com

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            • D
              DigiDoug @SweetP last edited by

              @sweetp Just done it. 👍

              SweetP 1 Reply Last reply Reply Quote 0
              • SweetP
                SweetP @DigiDoug last edited by

                @digidoug got it thx 👍

                ~
                Russell
                SweetPProductions.com

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                • B
                  bobbob last edited by

                  I tried Cookie's trial (ver. 6). I bought Cookie, downloaded the DMG (again), Opened the DMG, authenticated it, put it the Utilities folder, selected it's icon, opened it. A dialogue UI immediately, briefly displayed. Then the MacOS app crash UI. Again and again.
                  PS I was running the Little Snitch trial. That's "off" now. I also have just bought Minim v3.1.4. It is "paused" while I get Cookie to work.
                  Crash report: https://i.postimg.cc/k52cvRSN/Screen-20210423-Crash-report-Cookie-v6.png
                  Thanks, Russell

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                  • SweetP
                    SweetP last edited by

                    Can you send me a crash log to [email protected]

                    ~
                    Russell
                    SweetPProductions.com

                    1 Reply Last reply Reply Quote 0
                    • B
                      bobbob last edited by

                      Russell, glad to do that on 4/24. Thanks for asking. Of these Cookie app crash logs of 4/23/2021, do you have a favorite?
                      Cookie_2021-04-23-104310_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-104321_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-112817_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-143921_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-143929_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-144035_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-144330_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-144340_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-144347_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-144836_Fours-MacBook-Pro.crash
                      Cookie_2021-04-23-144932_Fours-MacBook-Pro.crash

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                      • SweetP
                        SweetP last edited by

                        Send the latest one 🙂

                        ~
                        Russell
                        SweetPProductions.com

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bobbob @SweetP last edited by

                          Oh, right. Obvious. Sorry. Will do…

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                          • B
                            bobbob last edited by

                            Russell, I can post a link to it. How can this be private?
                            Thanks

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                            • SweetP
                              SweetP last edited by

                              you can msg me in chat with the link

                              ~
                              Russell
                              SweetPProductions.com

                              1 Reply Last reply Reply Quote 0
                              • SweetP
                                SweetP last edited by

                                thanks for the crash log, can you let me know if this version works:
                                https://send.tresorit.com/a#puoG2q8vovuaqn0WtBh4ig

                                ~
                                Russell
                                SweetPProductions.com

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