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    Cookie 6 doesn't recognize Cookie 4 favorited export

    Cookie 6
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    • S
      SGBELL last edited by

      I just purchases Cookie 6 and am trying to upgrade from Cookie 4. I have exported my favorites from Cookie 4, but when I try to import them in Cookie 6 the exported .txt file is grayed out and can't be chosen to import. Please provide some more detailed information on how to upgrade from Cookie 4.

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      • SweetP
        SweetP last edited by

        thats odd,
        are you using the trial version, or the App Store version?

        have you tried to restart Cookie

        ~
        Russell
        SweetPProductions.com

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        • S
          SGBELL last edited by

          The App Store version. Purchased full price. Still haven't been able to get it to work.

          Honestly the upgrade process was a mess. Cookie 4 remained on my Mac and continued to run. Cookie 6 was purchased but couldn't be found anywhere in the app folder. The Icons for cookie 4 and Cookie 6 look exactly alike and it was hard to tell which one was in the app folder. Also on the App Store Cookie 6 is just called "Cookie" and there's no indication of the version number anywhere on the page.

          I love Cookie when it works but always dread upgrading because the process always seems to be more difficult than it should be.

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          • S
            SGBELL last edited by

            Also to clarify, I did restart Cookie, and the browser, and the Mac. I also completely removed Cookie 4 and Cookie 6 and reinstalled Cookie 6 from the App Store. Still no option to import Cookie 4 favorites export.

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            • SweetP
              SweetP last edited by

              you should be able to import it from the main window. just click the small heart icon in the bottom right of the window.

              ~
              Russell
              SweetPProductions.com

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