ClearSafariCache.sh Stuck

grettir

Starting with version 5.2.0, Cookie has been getting stuck running its clearSafariCache.sh script.

Running the script from the command line seems to work properly (it throws some errors due to file permissions, but exits normally), but when invoked by the app, it appears in the menu bar indefinitely; running and running until you click the "x" to stop the process.

SweetP

what are the permissions on the script?
if you navigate to the Applications Script folder
~/Library/Application Scripts/com.sweetpproductions.Cookie5

then open Terminal.app
type cd then drag the scripts folder onto the terminal, and press RETURN
then type this command:
ls -l
and press RETURN

what are the permissions on the file?
this is my output:

-rwxr-xr-x@ 1 sweetp  staff   47 19 May  2016 clearCookies.sh
-rwxr-xr-x@ 1 sweetp  staff  119 18 Nov 21:29 clearSafariCache.sh
-rwxr-xr-x@ 1 sweetp  staff  159  5 Apr  2016 clearSafariHistory.sh
-rwxr-xr-x  1 sweetp  staff   89 18 Nov 21:29 clearSafariTPCache.sh
-rwxr-xr-x@ 1 sweetp  staff  193  6 Apr  2016 clearSafariTPHistory.sh```

grettir

Here's mine:

-rwxr-xr-x@   1 grettir  admin    47 May 27 15:28 clearCookies.sh
-rwxr-xr-x@   1 grettir  staff   119 Nov 18 06:04 clearSafariCache.sh
-rwxr-xr-x@   1 grettir  admin   159 May 27 15:28 clearSafariHistory.sh
-rwxr-xr-x@   1 grettir  staff    89 Nov 18 06:04 clearSafariTPCache.sh
-rwxr-xr-x@   1 grettir  admin   193 Jul 20 02:17 clearSafariTPHistory.sh

The only obvious difference was that three of the scripts (although not the problematic one) were owned by the admin group. (Not sure why.) So I chowned the files to "grettir:staff" and, oddly enough, that appears to have resolved the problem. (Again, not sure why.)

I'll let you know if the problem reappears, but, otherwise, consider the issue resolved.

Thanks for your help.

SweetP

ok great!
thanks for letting me know

macdish

Cookie 5.2.1 sticks at same point indefinitely. The output of scripts for me is:

-rwxr-xr-x@ 1 ronaldgold  admin   47 Feb  7  2016 clearCookies.sh
-rwxr-xr-x@ 1 ronaldgold  admin  119 Nov 18 08:04 clearSafariCache.sh
-rwxr-xr-x@ 1 ronaldgold  admin  159 Feb  7  2016 clearSafariHistory.sh

I seem to be lacking two of the scripts listed in your output and they are all assigned to admin. What next?

iMac (late 2013) MacOS 10.12.1

macdish

Problem seems to be solved. I deleted Cookie Application and associated folders and files, rebooted computer, and reinstalled Cookie. I still have only three of the 5 scripts listed a being in the com.sweetpproductions.Cookie5 Folder, but clear safari cache no longer hangs.

macdish

I spoke too soon. Less than 24 hours after reinstalling Cookie 5, Cookie once again gets stuck on clearSafariCache.sh. Any more suggestions?

SweetP

ok try this:
navigate to the Applications Script folder
~/Library/Application Scripts/com.sweetpproductions.Cookie5

then open Terminal.app
type cd then drag the scripts folder onto the terminal, and press RETURN
then type these 3 commands, each followed by pressing RETURN:

chown :staff clearCookies.sh
chown :staff clearSafariCache.sh
chown :staff clearSafariHistory.sh

also the extra scripts are only needed if you have Safari Technology Preview Installed.
can you let me know if that works

macdish

That seems to have done the trick. I can quit safari and Cookie empties the cache without any problem.
The chown command changed

-rwxr-xr-x@ 1 ronaldgold  admin   47 Feb  7  2016 clearCookies.sh
-rwxr-xr-x@ 1 ronaldgold  admin  119 Nov 18 08:04 clearSafariCache.sh
-rwxr-xr-x@ 1 ronaldgold  admin  159 Feb  7  2016 clearSafariHistory.sh

to

-rwxr-xr-x@ 1 ronaldgold  staff   47 Nov 18 08:04 clearCookies.sh
-rwxr-xr-x@ 1 ronaldgold  staff  119 Nov 18 08:04 clearSafariCache.sh
-rwxr-xr-x@ 1 ronaldgold  staff  159 Nov 18 08:04 clearSafariHistory.sh

SweetP

perfect!
im not sure why they are installing with the wrong permissions to begin with,
but thats great its a simple fix.

pumpkin

I deleted Cookie and all associated files and scripts, reinstalled and still experienced the clearSafariCache.sh endless process. I then searched the forum and found your "chown " workaround which did the trick. Hopefully this is a temporary fix to be corrected in some future release, yes?

SweetP

perfect,

Im not sure why the files are installed with the wrong permissions. but ill look into it.

pumpkin

The clearSafariCache.sh endless process has returned despite changing permissions as you described previously. Permissions are:

-rwxr-xr-x@ 1 cj  staff   47 Nov 18 08:04 clearCookies.sh
-rwxr-xr-x@ 1 cj  staff  119 Nov 18 08:04 clearSafariCache.sh
-rwxr-xr-x@ 1 cj  staff  159 Nov 18 08:04 clearSafariHistory.sh

Even with Safari quit if I run Cookie and then quit Cookie the endless process returns. I have removed Cookie from StartUp Items for the time being in the hope you can find a permanent solution to this problem.

SweetP

are you using the Mac App Store, or the version from my store @pumpkin?

pumpkin

Purchase directly from you april 30, 2016. Order #27069. Current rev 5.2.1.

SweetP

have you tried a computer restart?
that can sometimes fix strange issues like this

pumpkin

Not wanting to jinx anything but I did a reboot and so far all is well!

ralf.papenkordt

I have got the same problem and found a solution: Change the script clearSafariCache.sh from

find /private/var/folders \! -name "*SafariTechnologyPreview*" -name "*com.apple.Safari*" -exec rm -r {} \;

to

find /private/var/folders \! -name "*SafariTechnologyPreview*" -name "*com.apple.Safari*" -exec rm -r {} \; 2>/dev/null

Because the original script throws "Permission denied" errors and therefore opens the file descriptor stderr, it seems that the parent process (com.apple.foundation.UserScriptService) can't close it as long as a file is open.

SweetP

Thanks ralf!

I'll update the script to your solution.

alohart

This seems to be occurring with the App Store Cookie 5.12 under macOS 10.15.6 as well as earlier macOS versions. I see a gear icon appear in the menu bar. When I click on the gear icon, I see "clearSafariCache.sh Running" followed by "clearSafariCache.sh Failed". I've checked all the "fixes" in this thread and found that none apply to my situation. Any ideas?