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Shutdown crash

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  • P Offline
    P Offline
    pumpkin
    wrote on last edited by
    #1

    I did a nuke and pave El Capitan 10.11. I installed Cookie 4.4.1. There is a reproducible and repeatable crash on shutdown. With Cookie running and showing in menu bar there is failure to complete shutdown with unending spinning wheel requiring hard restart or an immediate restart followed by the usual OS X failure error message. With Cookie disabled (quit) shutdown is normal.

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    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      could you try this version, and see if it performs any better:
      http://cl.ly/331m1q1p3Y1I

      ~
      Russell
      SweetPProductions.com

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      • P Offline
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        pumpkin
        wrote on last edited by
        #3

        4.4.1.1 is an improvement but some issues remain. Firstly, I got one repeat of the same failure to shutdown with the subsequent kernel panic error window. However I could not in the short time I have available reproduce this but it clearly remains an issue. Also, as others have pointed out it's not possible to delete cookies when Safari is running.

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        • P Offline
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          pumpkin
          wrote on last edited by
          #4

          I installed 4.4.2 and there remains a problem on OS X 10.11. On a MBP, with Safari quit and Cookie running if I do a Shutdown the machine immediately restarts and a kernel panic warning appears. This is the same symptom as previously reported on 4.4.1 and interim 4.4.1.1. If Cookie is quit then Shutdown completes as normal and no restart.

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          • P Offline
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            pumpkin
            wrote on last edited by
            #5

            Hello again. I want to reopen an earlier report a few weeks ago about a system crash on shutdown that appears to be caused by Cookie. As I explained I did a clean nuke 'n pave ElCap and have since updated to OS X 10.11.1. I installed the latest Cookie version 4.5.2 but if I try to shut down the machine via the Shut Down command under the Apple icon in the menubar it does not completely shutdown (no spinning wheel) but restarts twice with a blue screen saying "there seems to be a problem with your system" (or words to that affect). When I quit Cookie then shutdown is normal with the usual spinning wheel for about 5 or 10secs followed by a complete shutdown. This is repeatable on a Macbook Pro and Macbook Air. Do you need more info from me to fix this problem?

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            • P Offline
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              pumpkin
              wrote on last edited by
              #6

              An update regarding the shutdown crash...

              After the machine restarted twice I got an error message saying Mail had run out of application memory. Other app were similarly "paused" so I quit Cookie and restarted and all was then back to normal. I hope this feedback is useful to you in your development. I no longer use Cookie 4.x. and look forward to release of v5.

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              • SweetPS Offline
                SweetPS Offline
                SweetP
                wrote on last edited by
                #7

                could you give this version a try, and let me know if it helps:
                http://cl.ly/372M33060z35

                ~
                Russell
                SweetPProductions.com

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                • P Offline
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                  pumpkin
                  wrote on last edited by
                  #8

                  4.5.3.1 doesn't want to launch even after reboot.

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                  • SweetPS Offline
                    SweetPS Offline
                    SweetP
                    wrote on last edited by
                    #9

                    yup,

                    my bad. im fixing it now

                    ~
                    Russell
                    SweetPProductions.com

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                    • SweetPS Offline
                      SweetPS Offline
                      SweetP
                      wrote on last edited by
                      #10

                      heres a version that actually opens. and hopefully it may even fix the crash on Shutdown bug:
                      http://cl.ly/0k0e0p3U1i3K

                      ~
                      Russell
                      SweetPProductions.com

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                      • P Offline
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                        pumpkin
                        wrote on last edited by
                        #11

                        4.5.3.1 launches and quits and no problem shutting down. Favorites can be managed while Safari is running and are retained on quit/relaunch. GREAT. I hope my feedback will help you with release of 5.x

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                        • SweetPS Offline
                          SweetPS Offline
                          SweetP
                          wrote on last edited by
                          #12

                          thats good news!
                          just waiting on feedback on another issue before i release this officially.
                          ill also roll this fix into v5.

                          thanks for being so persistent with your reporting the bug.

                          ~
                          Russell
                          SweetPProductions.com

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