Privatus claimed as damaged after reboot, works well otherwise.

[macpingel]

It seems to happen when PrivatusHelper tries to start Privatus itself, as I find PrivatusHelper running in Activity Monitor.

[SweetP]

I’ll see if I can recreate this. Is your Mac Intel, or Apple silicon?

[macpingel]

Sorry, very obvious info: It's a mini M2 Pro.

[SweetP]

Ah good, I have a MacBook Air M2.. That will rule out any processor differences. Although I’m running macOS 14.4. If I see no issues in Sonoma, I’ll install macOS 13 in a virtual machine and see if it makes a difference

[macpingel]

Thanks for the quick response. I run the same Version of Privatus on 14.4 without any problem.

[SweetP]

Interesting, thanks

[macpingel]

It just leaves the Cache Data in Safari, will that be fixed by Privatus 7?

[SweetP]

Oh,
I missed that this was Privatus 6…
yeah Privatus 7 has support for Safari 17.

[macpingel]

So I should try to Update first?

[SweetP]

V7 was a paid upgrade.

I’ll still take a look, but if I can reproduce it, I will only apply the fix to Privatus 7. Privatus 6 isn’t in the App Store anymore.

[macpingel]

I know I tried to find clear info if v7 was necessary, but didn't find any. I'll be back in 5 Minutes.

[macpingel]

Funny thing, same error with 7.0.2
The difference between the 14.4 and the 13.6.5 machines is that the machine with the error (13.6.5) is set to auto-login.

[SweetP]

im install macOS 13 now.
ill see if I see any problems

[SweetP]

I don't get any issues on macOS 13, with Privatus 7....
although I am testing the trial version.

• what are your Privatus settings?
• how are you configuring start at login - via Privatus settings, or using System settings?

[macpingel]

All set in Privatus. Checked in system settings that they are enabled.

[SweetP]

strange,

ok, ill try the App Store version now

[macpingel]

After reboot

[SweetP]

this is really odd,
I even tried changing my System language to Deutsche.

The only other thing I can think of, is the build in the App Store is different somehow.
I built a fresh App Store version, and tested that...

Ill try downloading the version in the App Store, and see if that changes anything

[macpingel]

As I said, the machine is set to auto-login, some kind of race condition with AppStore functions? I have other Apps on auto start, only Privatus is handled like this. Is there some kind of log to look at?
Thank you for your support.

[SweetP]

hmmm, Apple won't let me sign in to the App Store on a virtual machine...

do you se any crash logs for Privatus in:
~/Library/Logs/DiagnosticReports

if you find any, could you email them to me:
support@sweetpproductions.com