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6.8 will not run

Scheduled Pinned Locked Moved Cookie 6
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  • J Offline
    J Offline
    JML
    wrote on last edited by
    #1

    The update for 6.8 has problems. The update seems to fail (the app won't open after the update). The app is "running" but will not respond and does not run properly. Activity Monitor shows it is not responding. I have no access to the app via the menu bar or by launching it directly, so it can only be shut down from the Activity Monitor. I tried three times to update and had to revert to 6.7.3.

    SweetPS 1 Reply Last reply
    0
    • J JML

      The update for 6.8 has problems. The update seems to fail (the app won't open after the update). The app is "running" but will not respond and does not run properly. Activity Monitor shows it is not responding. I have no access to the app via the menu bar or by launching it directly, so it can only be shut down from the Activity Monitor. I tried three times to update and had to revert to 6.7.3.

      SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      @JML which version of macOS do you have?

      ~
      Russell
      SweetPProductions.com

      J 1 Reply Last reply
      0
      • SweetPS SweetP

        @JML which version of macOS do you have?

        J Offline
        J Offline
        JML
        wrote on last edited by
        #3

        Monterey 12.6

        6.7.4 (not 6.7.3) is what I had to revert to.

        SweetPS 1 Reply Last reply
        0
        • J JML

          Monterey 12.6

          6.7.4 (not 6.7.3) is what I had to revert to.

          SweetPS Offline
          SweetPS Offline
          SweetP
          wrote on last edited by
          #4

          @JML hmm,
          Strange. I always build and test on the current version.what happens if you reset sandbox permissions from the advanced tab in preferences before trying the update?

          Does that work

          ~
          Russell
          SweetPProductions.com

          1 Reply Last reply
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          • J Offline
            J Offline
            jmh
            wrote on last edited by
            #5

            I have the same issue - Cookie updated itself to 6.8 overnight and now sits unresponsive and taking massive amounts of CPU. Restarting it, and rebooting the Mac makes no difference. I tried removing the sandbox permissions which has had little effect other than Cookie now sits taking just 90% CPU instead of 200+ as before (4 core i7). This is under MacOS 10.15.7 - the latest that this 2013 MacBook will take. I am having to run with Cookie disabled now in order to shut the fan up!

            SweetPS 1 Reply Last reply
            0
            • J jmh

              I have the same issue - Cookie updated itself to 6.8 overnight and now sits unresponsive and taking massive amounts of CPU. Restarting it, and rebooting the Mac makes no difference. I tried removing the sandbox permissions which has had little effect other than Cookie now sits taking just 90% CPU instead of 200+ as before (4 core i7). This is under MacOS 10.15.7 - the latest that this 2013 MacBook will take. I am having to run with Cookie disabled now in order to shut the fan up!

              SweetPS Offline
              SweetPS Offline
              SweetP
              wrote on last edited by
              #6

              @jmh this is really odd,
              perhaps try a full reset:

              • delete the folder ~/Library/Containers/Cookie/
              • restart Cookie v6.8

              ~
              Russell
              SweetPProductions.com

              1 Reply Last reply
              0
              • J Offline
                J Offline
                jmh
                wrote on last edited by
                #7

                There is no ~/Library/Containers/Cookie/ but I found and deleted these:
                com.sweetpproductions.CookieApp
                com.sweetpproductions.CookieApp.Helper

                Cookie then gave me a series of questions regarding upgrading to 6 (but I must had had 6 already, right?) and asked permissions etc. but still sits spinning (55% CPU).

                1 Reply Last reply
                0
                • J Offline
                  J Offline
                  jmh
                  wrote on last edited by
                  #8

                  Note I have now restored Cookie 6.7.4 from my Time Machine backup and it goes straight in with minimal CPU as it used to.

                  1 Reply Last reply
                  0
                  • M Offline
                    M Offline
                    macalba
                    wrote on last edited by
                    #9

                    Yes, I also had to revert to 6.7.4. 6.8's spinner kept on spinning. Also, ..., I have 4 browsers configured and Safari Preview seemed to have some cookie entries for Safari's cookies.

                    1 Reply Last reply
                    0
                    • SweetPS Offline
                      SweetPS Offline
                      SweetP
                      wrote on last edited by
                      #10

                      is there any chance someone could send me an archive their ~/Library/Containers/com.apple.Safari/Data/Library/WebKit/WebsiteData/Default folder. It seems like there is a database type, which I didn't encounter while writing the new database parser.

                      support@sweetpproductions.com

                      ~
                      Russell
                      SweetPProductions.com

                      J 1 Reply Last reply
                      0
                      • SweetPS Offline
                        SweetPS Offline
                        SweetP
                        wrote on last edited by
                        #11

                        I have a fix for this, and will be releasing it later today
                        🙂

                        ~
                        Russell
                        SweetPProductions.com

                        J 1 Reply Last reply
                        0
                        • N Offline
                          N Offline
                          nihil
                          wrote on last edited by
                          #12

                          Can confirm that 6.8 has issue on my side too.
                          250% CPU on a M1 Max MacbookPro and random issues with many sites.
                          Can't wait for a fix as I don't have any other solution than shutting down Cookie for now (a first in years!)

                          1 Reply Last reply
                          0
                          • SweetPS SweetP

                            I have a fix for this, and will be releasing it later today
                            🙂

                            J Offline
                            J Offline
                            JML
                            wrote on last edited by
                            #13

                            @SweetP , 6.8.1 does not fix the problem. Exactly the same behavior as 6.8.0. The updated app is unresponsive, never loads in the menu bar, and has to be shut down from Activity Monitor.

                            SweetPS 2 Replies Last reply
                            0
                            • SweetPS SweetP

                              is there any chance someone could send me an archive their ~/Library/Containers/com.apple.Safari/Data/Library/WebKit/WebsiteData/Default folder. It seems like there is a database type, which I didn't encounter while writing the new database parser.

                              support@sweetpproductions.com

                              J Offline
                              J Offline
                              JML
                              wrote on last edited by
                              #14

                              @SweetP said in 6.8 will not run:

                              ~/Library/Containers/com.apple.Safari/Data/Library/WebKit/WebsiteData/Default

                              My MacBook does not have this folder. This is all that's there:

                              2b0c7e8a-2e40-412a-ba8f-1f06aa51d2d1-image.png

                              SweetPS 1 Reply Last reply
                              0
                              • J JML

                                @SweetP , 6.8.1 does not fix the problem. Exactly the same behavior as 6.8.0. The updated app is unresponsive, never loads in the menu bar, and has to be shut down from Activity Monitor.

                                SweetPS Offline
                                SweetPS Offline
                                SweetP
                                wrote on last edited by
                                #15

                                @JML did you try closing Safari, then opening Cookie v6.8.1?

                                ~
                                Russell
                                SweetPProductions.com

                                1 Reply Last reply
                                0
                                • J JML

                                  @SweetP said in 6.8 will not run:

                                  ~/Library/Containers/com.apple.Safari/Data/Library/WebKit/WebsiteData/Default

                                  My MacBook does not have this folder. This is all that's there:

                                  2b0c7e8a-2e40-412a-ba8f-1f06aa51d2d1-image.png

                                  SweetPS Offline
                                  SweetPS Offline
                                  SweetP
                                  wrote on last edited by
                                  #16

                                  @JML on macrsmonterey, the path will show as ~/Library/Containers/Safari/Webkit/WebsiteData/Default

                                  ~
                                  Russell
                                  SweetPProductions.com

                                  1 Reply Last reply
                                  0
                                  • J JML

                                    @SweetP , 6.8.1 does not fix the problem. Exactly the same behavior as 6.8.0. The updated app is unresponsive, never loads in the menu bar, and has to be shut down from Activity Monitor.

                                    SweetPS Offline
                                    SweetPS Offline
                                    SweetP
                                    wrote on last edited by
                                    #17

                                    @JML you can also delete the folder ~/Library/Containers/Safari/Webkit/WebsiteData/Default if you're not worried about the databases. that will also get Cookie running.

                                    ~
                                    Russell
                                    SweetPProductions.com

                                    J 1 Reply Last reply
                                    0
                                    • SweetPS SweetP

                                      @JML you can also delete the folder ~/Library/Containers/Safari/Webkit/WebsiteData/Default if you're not worried about the databases. that will also get Cookie running.

                                      J Offline
                                      J Offline
                                      JML
                                      wrote on last edited by
                                      #18

                                      @SweetP No such folder exists on my MacBook (Monterey). This is what's there:

                                      25b358b3-3011-4113-bf55-a929eb536b6b-image.png

                                      SweetPS 1 Reply Last reply
                                      0
                                      • J JML

                                        @SweetP No such folder exists on my MacBook (Monterey). This is what's there:

                                        25b358b3-3011-4113-bf55-a929eb536b6b-image.png

                                        SweetPS Offline
                                        SweetPS Offline
                                        SweetP
                                        wrote on last edited by
                                        #19

                                        @JML I have a new build ready which fixes the issue. I’ll be releasing it later today

                                        ~
                                        Russell
                                        SweetPProductions.com

                                        1 Reply Last reply
                                        0
                                        • SweetPS Offline
                                          SweetPS Offline
                                          SweetP
                                          wrote on last edited by
                                          #20

                                          v6.8.2 is available on my servers now, and will be in the App Store after review by Apple. It fixes the hanging issue without the need to close Safari on first run.

                                          ~
                                          Russell
                                          SweetPProductions.com

                                          J 1 Reply Last reply
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