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Uncheck does not work

Scheduled Pinned Locked Moved Cookie 6
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  • A Offline
    A Offline
    aubreyapple
    wrote on last edited by aubreyapple
    #1

    Version 6.0.17. When I check an item in Chrome (haven't tried any other browser), it will not uncheck. Uncheck all does not work, uncheck this item does not work, and clicking on the check mark does not work. I tried removing ALL of Cookie's files and restarted. That got rid of all the check marks, but when I add just one, it also cannot be deleted. Am evaluating. I used to use Cookie 4. FYI, running 10.14.6. I tried restarting computer, but still same problem.

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    • SweetPS Online
      SweetPS Online
      SweetP
      wrote on last edited by SweetP
      #2

      thats interesting,
      any chance you could zip/archive your Chrome folder and email it to me.
      delete any sensitive cookies first (in chrome if you have to)
      support@sweetpproductions.com

      and the location of the Chrome folder:
      ~/Library/Google/Chrome

      *note that the folder is in your User Library
      https://appletoolbox.com/how-to-show-your-user-library-in-macos-high-sierra-and-sierra/

      ~
      Russell
      SweetPProductions.com

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      • A Offline
        A Offline
        aubreyapple
        wrote on last edited by aubreyapple
        #3

        There is no folder ~/Library/Google/Chrome
        There is ~/Library/Applicaton Support/Google/Chrome

        Is that what you mean?

        If so, it is quite large for e-mail (1.3G)!

        BTW, I checked on a second computer, my laptop also running 10.14.6 and got the exact same problem.

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        • SweetPS Online
          SweetPS Online
          SweetP
          wrote on last edited by
          #4

          Yes that is the folder...
          But that is way too much to email
          😵

          ~
          Russell
          SweetPProductions.com

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          • SweetPS SweetP

            Yes that is the folder...
            But that is way too much to email
            😵

            A Offline
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            aubreyapple
            wrote on last edited by
            #5

            So, will this be on your radar to fix? I do know I can remove all Cookie preferences and start over, as a means to correct. Since this happens on two of my computers, which are quite separate, I am surprised you cannot reproduce.

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            • SweetPS Online
              SweetPS Online
              SweetP
              wrote on last edited by
              #6

              if I can reproduce it,
              ill fix it
              🙂

              ~
              Russell
              SweetPProductions.com

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              • SweetPS SweetP

                if I can reproduce it,
                ill fix it
                🙂

                A Offline
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                aubreyapple
                wrote on last edited by
                #7

                The problem persists in Version 6.1.

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                • A Offline
                  A Offline
                  aubreyapple
                  wrote on last edited by
                  #8

                  This issues does not appear to be a problem in version 5.13. Not sure if that was the latest of version 5 or not.

                  SweetPS 1 Reply Last reply
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                  • A aubreyapple

                    This issues does not appear to be a problem in version 5.13. Not sure if that was the latest of version 5 or not.

                    SweetPS Online
                    SweetPS Online
                    SweetP
                    wrote on last edited by
                    #9

                    @aubreyapple thats is the last version of Cookie 5.

                    I still cant reproduce this, there is something unique about your system which I can't reproduce. As soon as the issue becomes apparent for me - I can fix it.

                    ~
                    Russell
                    SweetPProductions.com

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                    • SweetPS SweetP

                      @aubreyapple thats is the last version of Cookie 5.

                      I still cant reproduce this, there is something unique about your system which I can't reproduce. As soon as the issue becomes apparent for me - I can fix it.

                      A Offline
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                      aubreyapple
                      wrote on last edited by
                      #10

                      Thanks for trying. When I first tried it today it had the same problem in 6.1.1. Then I deleted all preferences, which I had tried before. Now when I try it it seems to refuse to allow access to /private/var/folders (I can only cancel, not accept). That said, it is now working ok on one of my computers. I have not tried it on my other one yet. Will report later.

                      A 1 Reply Last reply
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                      • A aubreyapple

                        Thanks for trying. When I first tried it today it had the same problem in 6.1.1. Then I deleted all preferences, which I had tried before. Now when I try it it seems to refuse to allow access to /private/var/folders (I can only cancel, not accept). That said, it is now working ok on one of my computers. I have not tried it on my other one yet. Will report later.

                        A Offline
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                        aubreyapple
                        wrote on last edited by
                        #11

                        Some more aha's. If I enable Safari, then Chrome works. If I disable Safari, Chrome does not work. If I go to enable Safari, it asks me to allow /private/var/folders. If I click on allow, it brings up the Allow dialog. If I click on Allow, it leaves the dialog present, but only Cancel is available. After that, and after enabling Safari, Chrome now works. If I disable Safari, Chrome stops working (at least with regard to checking and unchecking an item.) Hope this helps. BTW, Cookie does have full disk access in System Preferences.

                        SweetPS 1 Reply Last reply
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                        • A aubreyapple

                          Some more aha's. If I enable Safari, then Chrome works. If I disable Safari, Chrome does not work. If I go to enable Safari, it asks me to allow /private/var/folders. If I click on allow, it brings up the Allow dialog. If I click on Allow, it leaves the dialog present, but only Cancel is available. After that, and after enabling Safari, Chrome now works. If I disable Safari, Chrome stops working (at least with regard to checking and unchecking an item.) Hope this helps. BTW, Cookie does have full disk access in System Preferences.

                          SweetPS Online
                          SweetPS Online
                          SweetP
                          wrote on last edited by
                          #12

                          @aubreyapple nice detective work, I see this happening also. ill look into it

                          ~
                          Russell
                          SweetPProductions.com

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                          • SweetPS Online
                            SweetPS Online
                            SweetP
                            wrote on last edited by
                            #13

                            ok I have this fixed in the new beta v6.1.1.1 which you can find here:
                            https://sweetpproductions.com/products/cookieapp/beta_updates.htm

                            It will be in the next official release (v6.1.2)

                            ~
                            Russell
                            SweetPProductions.com

                            A 1 Reply Last reply
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                            • SweetPS SweetP

                              ok I have this fixed in the new beta v6.1.1.1 which you can find here:
                              https://sweetpproductions.com/products/cookieapp/beta_updates.htm

                              It will be in the next official release (v6.1.2)

                              A Offline
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                              aubreyapple
                              wrote on last edited by
                              #14

                              Thanks. I will check it out.

                              SweetPS 1 Reply Last reply
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                              • A aubreyapple

                                Thanks. I will check it out.

                                SweetPS Online
                                SweetPS Online
                                SweetP
                                wrote on last edited by
                                #15

                                @aubreyapple v6.1.2 is in my store now. It should be available later today in the App Store.
                                🙂

                                ~
                                Russell
                                SweetPProductions.com

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