• Categories
  • Recent
  • Tags
Collapse
  1. Home
  2. Cookie 4
  3. Broken and can't reinstall

Broken and can't reinstall

Scheduled Pinned Locked Moved Cookie 4
5 Posts 2 Posters 3.1k Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • G Offline
    G Offline
    gmason
    wrote on last edited by
    #1

    I am (have been for some time) running 5.0.3 on OS X 10.11.3 and Safari 9.0.3.

    I went to delete unwanted cookies, and the spinning gear next to the menu bar icon never stopped. I restarted the system (the gear did not reappear), but it still shows a ton of unwanted cookies, etc. But the menu shows all entries dimmed so I can't choose the delete pick. I quit Cookie and tried to reinstall it, but I can't replace the app because it is running. I can't manually trash the app because it is open. Help!

    1 Reply Last reply
    0
    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      Are you running an expired trial version? Look on the Removal tab in the top right corner of the window. The text should say V5.0.3

      ~
      Russell
      SweetPProductions.com

      1 Reply Last reply
      0
      • G Offline
        G Offline
        gmason
        wrote on last edited by
        #3

        Ah yes. It probably happened because I couldn't figure out how to DL 5.x from your site, so got it from Apple. Then I upgraded from your site. 😞

        Having said that, how do I make things right?

        1 Reply Last reply
        0
        • G Offline
          G Offline
          gmason
          wrote on last edited by
          #4

          I went to the App Store, DLed it, and it installed fine. Problem solved.

          It isn't easy getting/being old. 😉

          1 Reply Last reply
          0
          • SweetPS Offline
            SweetPS Offline
            SweetP
            wrote on last edited by
            #5

            Perfect!

            ~
            Russell
            SweetPProductions.com

            1 Reply Last reply
            0
            Reply
            • Reply as topic
            Log in to reply
            • Oldest to Newest
            • Newest to Oldest
            • Most Votes


            • Login

            • Don't have an account? Register

            • Login or register to search.
            • First post
              Last post
            0
            • Categories
            • Recent
            • Tags