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Apple Silicon, MB air, Monterey

Scheduled Pinned Locked Moved Privatus
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  • L Offline
    L Offline
    looop
    wrote on last edited by
    #1

    Hello,
    I bought Privatus on the applestore, it works and installs on an imac I9 2019 under Monterey (updated version this morning) without any problem.
    On the other hand, on my MBAIR M1 from 2020 (same operating system) the installation crashes after downloading even after switching off and restarting. Same Apple account, I don't understand what's wrong, can you help me.
    Best regards
    Looop

    SweetPS 1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    replied to looop on last edited by
    #2

    @looop hmm that’s odd.
    Could you send me the crash report:
    [email protected]

    ~
    Russell
    SweetPProductions.com

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  • L Offline
    L Offline
    looop
    wrote on last edited by
    #3

    5eedee6e-f40c-4331-9472-0483fc6fac55-90FDD049-29D0-4EB7-9D8B-75B59C458744_1_102_o.jpeg /Users/looop/Pictures/Photothèque.photoslibrary/resources/derivatives/9/90FDD049-29D0-4EB7-9D8B-75B59C458744_1_102_o.jpeg

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  • L Offline
    L Offline
    looop
    wrote on last edited by
    #4

    test today too without success

    SweetPS 1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    replied to looop on last edited by
    #5

    @looop try moving Privatus to the trash, then download again from the App Store

    ~
    Russell
    SweetPProductions.com

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  • P Offline
    P Offline
    paul H
    replied to SweetP on last edited by
    #6

    @SweetP
    Hello,
    it works,
    thank you for support

    SweetPS 1 Reply Last reply
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  • SweetPS Offline
    SweetPS Offline
    SweetP
    replied to paul H on last edited by
    #7

    @paul-H perfect!

    ~
    Russell
    SweetPProductions.com

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