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Tracking Cookies Won't Delete Under Safari

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  • J Offline
    J Offline
    jade
    wrote on last edited by
    #1

    Tracking cookies won't delete under the Safari browser tab. When I select "Remove Tracking Cookies" they are removed for all but Safari. Any thoughts?

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    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      are you running on Mojave?
      if so you need extra permissions for Safari now:
      https://sweetpproductions.com/support/showthread.php?tid=619&pid=2086#pid2086

      ~
      Russell
      SweetPProductions.com

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      • J Offline
        J Offline
        jade
        wrote on last edited by
        #3

        Yes. I am on Mojave. Will read info at link you've posted.

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        • J Offline
          J Offline
          jade
          wrote on last edited by
          #4

          I just looked at the link. I did that already, prior to sending this query. Cookie shows as having Full Disk Access. This issue persists even with Cookie having Full Disk Access.

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          • SweetPS Offline
            SweetPS Offline
            SweetP
            wrote on last edited by
            #5

            maybe check your removal settings for Safari, perhaps tracking cookies became unchecked somehow?

            ~
            Russell
            SweetPProductions.com

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            • J Offline
              J Offline
              jade
              wrote on last edited by
              #6

              It was/is checked under Safari, Select Unwanted Data. I even have it checked under Timer Options. Under Safari, Select Unwanted Data, each item can be individually removed using "Remove Now" or collectively for the ones checked, "Remove All Unwanted Data." When I select "Remove All Unwanted Data" it removes for everything except the tracking cookies, which is checked. When I select "Remove Now" which is to the right of "Tracking Cookies," it does not remove them, it does not grey out like all the other Remove Now items in the list. It remains black and selectable. I selected it several times and it never greys out and the tracking cookies never delete.

              Additionally, when in the Cookies tab as opposed to the Removal tab, when I select "Remove Tracking Cookies" it never greys out. I select it repeatedly for Safari and it remains black, rather than greyed out showing that the tracking cookies have been removed.

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              • SweetPS Offline
                SweetPS Offline
                SweetP
                wrote on last edited by
                #7

                I have found a bug (only on Mojave) and have it now fixed.
                ill get it released asap. the Mac App Store version will come eventually... after review...

                ~
                Russell
                SweetPProductions.com

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                • J Offline
                  J Offline
                  jade
                  wrote on last edited by
                  #8

                  Thanks!

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                  • SweetPS Offline
                    SweetPS Offline
                    SweetP
                    wrote on last edited by
                    #9

                    v5.9.1 is out on my servers now, and uploaded to Apple for review
                    🙂

                    https://sweetpproductions.com/products/cookie5/Cookie5.dmg

                    ~
                    Russell
                    SweetPProductions.com

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