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    Tracking Cookies Won't Delete Under Safari

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    • J
      jade last edited by

      Tracking cookies won't delete under the Safari browser tab. When I select "Remove Tracking Cookies" they are removed for all but Safari. Any thoughts?

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      • SweetP
        SweetP last edited by

        are you running on Mojave?
        if so you need extra permissions for Safari now:
        https://sweetpproductions.com/support/showthread.php?tid=619&pid=2086#pid2086

        ~
        Russell
        SweetPProductions.com

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        • J
          jade last edited by

          Yes. I am on Mojave. Will read info at link you've posted.

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          • J
            jade last edited by

            I just looked at the link. I did that already, prior to sending this query. Cookie shows as having Full Disk Access. This issue persists even with Cookie having Full Disk Access.

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            • SweetP
              SweetP last edited by

              maybe check your removal settings for Safari, perhaps tracking cookies became unchecked somehow?

              ~
              Russell
              SweetPProductions.com

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              • J
                jade last edited by

                It was/is checked under Safari, Select Unwanted Data. I even have it checked under Timer Options. Under Safari, Select Unwanted Data, each item can be individually removed using "Remove Now" or collectively for the ones checked, "Remove All Unwanted Data." When I select "Remove All Unwanted Data" it removes for everything except the tracking cookies, which is checked. When I select "Remove Now" which is to the right of "Tracking Cookies," it does not remove them, it does not grey out like all the other Remove Now items in the list. It remains black and selectable. I selected it several times and it never greys out and the tracking cookies never delete.

                Additionally, when in the Cookies tab as opposed to the Removal tab, when I select "Remove Tracking Cookies" it never greys out. I select it repeatedly for Safari and it remains black, rather than greyed out showing that the tracking cookies have been removed.

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                • SweetP
                  SweetP last edited by

                  I have found a bug (only on Mojave) and have it now fixed.
                  ill get it released asap. the Mac App Store version will come eventually... after review...

                  ~
                  Russell
                  SweetPProductions.com

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                  • J
                    jade last edited by

                    Thanks!

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                    • SweetP
                      SweetP last edited by

                      v5.9.1 is out on my servers now, and uploaded to Apple for review
                      🙂

                      https://sweetpproductions.com/products/cookie5/Cookie5.dmg

                      ~
                      Russell
                      SweetPProductions.com

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