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  3. Cookie 5.8.5 does not launch after macOS v10.13.6 update

Cookie 5.8.5 does not launch after macOS v10.13.6 update

Scheduled Pinned Locked Moved Cookie 5
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  • K Offline
    K Offline
    Katie
    wrote on last edited by SweetP
    #1

    Cookie 5.8.5 no longer opens after updating to macOS v10.13.6 (High Sierra). Pop window alert states:
    The application “Cookie 5” can’t be opened.
    -10811
    Moreover, the app icon is a generic one.
    Please fix this!

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    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      Try restarting your computer, and maybe also try re-downloading via the “Purchases” tab in the Mac App Store.

      ~
      Russell
      SweetPProductions.com

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      • K Offline
        K Offline
        Katie
        wrote on last edited by
        #3

        I restarted many times. I tried uninstaller, cache cleaners and nothing. I even tried your latest trial version after uninstalling. Even your trial .dmg does not have a proper icon (see attachment) which leads me to believe that there might be issues with permissions, code signatures, etc. 
        [attachment=102]

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        • K Offline
          K Offline
          Katie
          wrote on last edited by
          #4

          [attachment=103]I tried EVERYTHING. I am a pretty knowledgable user and have to conclude that it is a app issue.

          See Screenshot

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          • SweetPS Offline
            SweetPS Offline
            SweetP
            wrote on last edited by
            #5

            If this was an app issue, I would have been flooded with emails last week when macOS10.13.6 was released.

            I can’t 100% verify this as I’m away from my computer right now. But I am “quite” certain that my dev machine is running 10.13.6 and I havnt seen any issues like this.

            there must be something unique to your computer.

            The default icon in the .dmg file is odd though? Have you tried a fresh download of the trial version, and has this happened with any other apps?

            ~
            Russell
            SweetPProductions.com

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            • K Offline
              K Offline
              Katie
              wrote on last edited by
              #6

              Russell,
              After trying sooooo many things, the only way Cookie 5 launches is via Terminal app by double clicking the executable inside the MacOS folder. But once you quite Terminal, Cookie quits as we’ll.
              Katie
              [attachment=104]

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              • SweetPS Offline
                SweetPS Offline
                SweetP
                wrote on last edited by
                #7

                are you having problems with any other apps?
                this is really strange.

                ~
                Russell
                SweetPProductions.com

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