Latest Update

Kurai

I am having the same problem. Cookie5 kept asking for my AppleID and password repeatedly. When I went back to the App Store, the list under the "Purchased" tab implied that Cookies5 was not installed. I clicked on "Install" and it appeared to do so, but Cookie5 had the same problem as above. I tried deleting the program and all supporting .plist and other associated files in the Library folder and tried reinstalling, but Cookie5 continued to have the above problem. I tried deleting the program from LaunchPad, and this time received a notice that the program was damaged and to reinstall. Doing so just gave me the unending request for AppleID and password. I finally gave up and found an older version (5.7.8) on a backup and went through the setup process. This version appears to be working. Based on this, the installation problem appears to be associated with version 5.8.1.

lastefan

Basically the same here. The latest version 5.8.1 has broken something. It can’t be started and only claims I should reinstall it again from AppStore. Of course I get the same result after that.
So for now it’s useless.

Brought back version 5.7.9 from a backup and everything worked as it should directly.

Wihler

Same here!

markm

Same here too: keeps prompting for my Apple ID and password, even when they've been typed in correctly.

marioshl

Same Problem. After new installing, doing so just gave me the unending request for AppleID and password. I finally gave up and found an older version (5.7.8) on a backup and went through the setup process. This version appears to be working. Based on this, the installation problem appears to be associated with version 5.8.1.

MB2377

I registered on this support forum just to echo the same exact issues that everyone else is having with their recent version of Cookie 5.

After updating to version 5.8.1, the program can not be opened. It would continually ask for my Apple ID and password, even though both are correct each time. I had to install another app just to disable Cookie from login startup so it wouldn't continually ask for my Apple ID and password each time I restart my computer. Please fix ASAP! I paid for this program.

How do I revert back to the previous working version? Unfortunately, I do not have a backup, as I downloaded from the App Store. And btw, why are there so many updates to Cookie 5 recently these last few months? There's been 3 updates in the last 3 weeks. It just gets annoying that I constantly have to update it every 1-2 weeks from the App Store.

I love the program, my only gripe is that I wish there was a "stable" version that you don't have to update for a while.

Thanks

RogerKatz

I tried, without success, installing version 5.8.1 from Mac App Store four times - BUT every time I install it I get the following Alert Cookie 5" is damaged and can't be opened. Delete "Cookie 5" and download it again from the App Store

SweetP

Hi guys,
this is a problem with Cookie checking the App Store receipt and failing

Ive uploaded v5.8.2 to Apple for review, and its in review now.
it should be available soon

so sorry for all the trouble its causing everyone

dbsmith

I just sent an email to SweetP support: They are aware of the problem and have already submitted a new version to the App Store for review. Said it should be posted soon.

dbsmith

Oops! As you see, Russell beat me to it (informing about the coming fix).

wombat47

Thanks for the heads up Russell, appreciated.

SweetP

V5.8.2 has finally been approved, and should be available within the hour.