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    MacBook won't run update; iMac not a problem

    Cookie 5
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    • D
      dash last edited by SweetP

      I've had Cookie5 on my iMac and MacBook for some time now. Updates have never been a problem until last week.

      My iMac updated without issue, however I see the following message when trying to update my MacBook...

      This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled

      There isn't another user. Any suggestions?

      Thanks

      Dave

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      • SweetP
        SweetP last edited by

        Is this an App Store update?

        you'll need to make sure you're logged into the correct Apple ID that you purchased Cookie with

        ~
        Russell
        SweetPProductions.com

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        • D
          dash last edited by

          Thanks for your speedy response Russell

          Restarted my MacBook and tried again (app store update). This time I was asked for my iCloud credentials/password when attempting the update, and hey presto, update worked perfectly 😉

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