MacBook won't run update; iMac not a problem

  • I've had Cookie5 on my iMac and MacBook for some time now. Updates have never been a problem until last week.

    My iMac updated without issue, however I see the following message when trying to update my MacBook...

    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled

    There isn't another user. Any suggestions?



  • Is this an App Store update?

    you'll need to make sure you're logged into the correct Apple ID that you purchased Cookie with

  • Thanks for your speedy response Russell

    Restarted my MacBook and tried again (app store update). This time I was asked for my iCloud credentials/password when attempting the update, and hey presto, update worked perfectly 😉