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    Cookie Started Quitting

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    • J
      jade last edited by SweetP

      Beginning yesterday, Cookie began to suddenly quit even with no interaction with it. Prior to that (for more than a couple weeks), I did notice it was slow to respond when I click on it from menu (the top right items I have automatically launching). There would be a pause before it would show the drop down menu. Now, it is quitting suddenly. Below is the report. Hope it helps to figure out the issue.

      Process:         Cookie [957]
      Path:            /Applications/system health/Cookie.app/Contents/MacOS/Cookie
      Identifier:      com.sweetpproductions.Cookie
      Version:         3.0.11 (3.0.11)
      Code Type:       X86-64 (Native)
      Parent Process:  launchd [164]
      User ID:         501
      
      Date/Time:       2013-02-12 11:05:12.826 -0500
      OS Version:      Mac OS X 10.8.2 (12C60)
      Report Version:  10
      
      Interval Since Last Report:          5815329 sec
      Crashes Since Last Report:           807
      Per-App Interval Since Last Report:  28752 sec
      Per-App Crashes Since Last Report:   7
      Anonymous UUID:                      7DCA54A8-EC09-154D-BBCB-9EF050659837
      
      Crashed Thread:  0  Dispatch queue: com.apple.main-thread
      
      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: EXC_I386_GPFLT
      
      Application Specific Information:
      objc_msgSend() selector name: retain```
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      • SweetP
        SweetP last edited by

        is this the version from my server, or the Mac App Store version?

        1 Reply Last reply Reply Quote 0
        • J
          jade last edited by

          From your server. I was alerted that an upgrade was available either yesterday or day before. I upgraded thinking that would fix the issue, but it didn't.

          1 Reply Last reply Reply Quote 0
          • SweetP
            SweetP last edited by

            ok, thanks. ill look into this right now.

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            • SweetP
              SweetP last edited by

              Can you give this version a try and see if it fixes your crashing problem:
              http://sweetpproductions.com/products/cookie/Cookie3011a.zip

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              • J
                jade last edited by

                While I'm waiting to see if it continues to quit, let me add some things. I've already mentioned the delay when clicking on it to get the menu. Is it sensitive to what folder it's in? Must it be in the main Applications folder to work properly? I keep it in a folder with similar applications. That folder resides inside the applications folder.

                Also, I notice that when I quit it on my own, it is delayed; then, it quits with the error message saying it unexpectedly quit. I thought it was just a one time thing, so I opened it and quit it five more times. Each time I quit it, the error message pops up saying it unexpectedly quit, with the option to review the report. So even when I quit it on my own, it still isn't doing a proper quit. Instead, it is behaving as though it force quit on its own.

                This is happening with the version you sent as well. I just tested it. So far, it hasn't quit on its own yet. But when I quit with your version, it does the same thing described above.

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                • SweetP
                  SweetP last edited by SweetP

                  do you get any Cookie related error messages in:
                  Applications/Utilities/Console.app

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                  • J
                    jade last edited by

                    Under User Diagonostics in the Console, there are 9 messages.

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                    • SweetP
                      SweetP last edited by

                      could you copy & paste them in this thread, and i'll see if I can find what the problem is

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                      • J
                        jade last edited by SweetP

                        It just quit again about 3 minutes ago on its own. I did not interact with it all day.

                        This is the corresponding crash report.

                        Process:         Cookie [325]
                        Path:            /Applications/system health/Cookie.app/Contents/MacOS/Cookie
                        Identifier:      com.sweetpproductions.Cookie
                        Version:         3.0.11 (3.0.11)
                        Code Type:       X86-64 (Native)
                        Parent Process:  launchd [165]
                        User ID:         501
                        
                        Date/Time:       2013-02-13 19:49:07.536 -0500
                        OS Version:      Mac OS X 10.8.2 (12C60)
                        Report Version:  10
                        
                        Crashed Thread:  0  Dispatch queue: com.apple.main-thread
                        
                        Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
                        Exception Codes: EXC_I386_GPFLT
                        
                        Application Specific Information:
                        objc_msgSend() selector name: retain```
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                        • SweetP
                          SweetP last edited by SweetP

                          This looks like the same version.

                          did you replace your original version, with the one from the d/l?
                          the new one should be version 3.0.11a

                          Process: Cookie [996]
                          Path: /Applications/system health/Cookie.app/Contents/MacOS/Cookie
                          Identifier: com.sweetpproductions.Cookie
                          Version: 3.0.11 (3.0.11)
                          
                          1 Reply Last reply Reply Quote 0
                          • J
                            jade last edited by

                            Yes I did. Let me make sure it's opening the right one. I didn't delete the other one.
                            [hr]
                            Ok. I've made sure it is now opening the correct one. I deleted the old one from my system to make sure. I'll keep you posted.

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                            • SweetP
                              SweetP last edited by

                              perfect,

                              let me know how it goes.

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                              • J
                                jade last edited by SweetP

                                It continues to quit on its own.

                                Process:         Cookie [610]
                                Path:            /Applications/Cookie 3011a.app/Contents/MacOS/Cookie
                                Identifier:      com.sweetpproductions.Cookie
                                Version:         3.0.11a (3.0.11a)
                                Code Type:       X86-64 (Native)
                                Parent Process:  launchd [165]
                                User ID:         501
                                
                                Date/Time:       2013-02-14 18:33:10.029 -0500
                                OS Version:      Mac OS X 10.8.2 (12C60)
                                Report Version:  10
                                
                                Crashed Thread:  0  Dispatch queue: com.apple.main-thread
                                
                                Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
                                Exception Codes: EXC_I386_GPFLT
                                
                                Application Specific Information:
                                objc_msgSend() selector name: retain```
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                                • SweetP
                                  SweetP last edited by

                                  sorry for the delay,

                                  Ive been travelling with my son for the past week. Ill be home monday, and ill take a look at it then.

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                                  • J
                                    jade last edited by

                                    Not a problem.

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                                    • SweetP
                                      SweetP last edited by

                                      how about this version:
                                      http://sweetpproductions.com/products/cookie/Cookie3011b.zip

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                                      • SweetP
                                        SweetP last edited by

                                        heres yet another test build:
                                        http://sweetpproductions.com/products/cookie/Cookie3011c.zip

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                                        • SweetP
                                          SweetP last edited by

                                          This should fix the crashing, so you can at least have Cookie functioning:
                                          http://sweetpproductions.com/products/cookie/Cookie3011e.zip

                                          there are two bugs i still need to fix however, so it is not the final build:
                                          -if you try to use the "Remove" button for domains enclosed in a folder (with the triangle displayed) Cookie will not respond
                                          -I also need to group the display of similar domains

                                          I should get these two bugs fixed up tonight.

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                                          • SweetP
                                            SweetP last edited by

                                            Heres the pre-release version of 3.0.12
                                            Iv'e submitted it to Apple, so maybe by the end of the week it will be available on the MAS.
                                            http://sweetpproductions.com/products/cookie/Cookie3012.dmg

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