• Categories
  • Recent
  • Tags
Collapse
  1. Home
  2. Cookie 5
  3. Question about buying Cookie 5 (Problems installing from AppStore)

Question about buying Cookie 5 (Problems installing from AppStore)

Scheduled Pinned Locked Moved Cookie 5
3 Posts 2 Posters 1.4k Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S Offline
    S Offline
    solution719
    wrote on last edited by
    #1

    Hello,

    I had the trial version installed for some days and than bought it from the AppStore. It was downloaded, than I confirm the question to to close the program because it was running. Than  another message said that the installation failed and I should try again from the list of my bought apps. I tried that but the installation stopped (never continuing progress bar on grayed out Cookie app symbol in the Launcher). I reseted my MacBook Pro and installed the app again from the AppStore (this time I've manually closed the running Cookie app before). This time the installation succeeded but I'm not too sure if the program is really licensed now. There is no message or something in the help menu nor everywhere else saying that the program currently is registered or bought from the AppStore.

    1 Reply Last reply
    0
    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      The AppStore version doesn't specifically say anywhere that it is licensed. The easiest way to check if you have the App Store version installed is to open Preferences and see if you have a tab named "License". if there is NO "License" tab, then you have the App store version installed, and don't need to do anything else.
      🙂

      If you see the License tab, this means you have the trial version installed, and should quit/delete and then re-download from the App Store.

      ~
      Russell
      SweetPProductions.com

      1 Reply Last reply
      0
      • S Offline
        S Offline
        solution719
        wrote on last edited by
        #3

        Thanks, deleting and reinstalling the App from the AppStore worked! Now the license tab is gone!

        1 Reply Last reply
        0
        Reply
        • Reply as topic
        Log in to reply
        • Oldest to Newest
        • Newest to Oldest
        • Most Votes


        • Login

        • Don't have an account? Register

        • Login or register to search.
        • First post
          Last post
        0
        • Categories
        • Recent
        • Tags