3. Many Cache Cookies Still in Safari

Many Cache Cookies Still in Safari

  • G

    I have been running Cookies 5 for a week or so after buying from the App Store.  Just before buying Cookie and installing it, I had manually removed all unwanted cookies in the Safari preference.  I is now filled again!  All the unwanted cookies seem to be Cache.  Should those not be removed by Cookie 5?

    0

  • Hi,

    it sounds like you don't have the scripts installed, take a look at this url:
    https://sweetpproductions.com/products/cookie5/scripts.htm

    0
  • G

    Here's a shot from the Application Scripts of my Library:

    0
  • G

    Here's a shot from the Application Scripts of my Library:

    This was intended to show you that the scripts are installed.  To be more confident, I reinstalled them.  To be clear, Cookie is NOT doing much for me.  I repeatedly click on the manual "Remove all but favorites' and very little disappears - none of the cache cookies.

    0

  • ok,

    Safari will show all cache cookies as still being present even after removal. the only way to force Safari to update is to restart Safari.
    Are they still there after removal and restating Safari?

    0
  • G

    We seem to be going around in circles here. I open and close Safari at least once a day. These cache cookies have been there for days - no matter what I do except I can get rid of them one at time in Safari preferences. Now, they don't show up in Cookies at all.

    I just quit and restarted Safari and immediately went to Show Cookie. It says I have 58 favorites and 108 cookies?? Some of the Favorites changed and I have old needed websites with wanted data and some new ones marked as Favorites!

    Tell me why I shouldn't get a refund on this software.

    0
  • R

    I've used Cookie for a long time. Starting today, Cookie stopped removing anything. I've tried using the Cookie menu to Remove Unwanted Data. I've tried opening up the app and have selected Remove Unwanted Data. I've quit and restarted Safari, Firefox and Chrome, each several times. I've restarted my computer. Still, Cookie shows non-favorite and tracking cookies., along with unwanted databases. Tonight, when I opened Cookie again, all I got was the spinning cursor and then Cookie crashed. I then relaunched Cookie by clicking on its icon in the Finder. It still hasn't removed anything. What gives?

    Model Name: MacBook Pro
    Model Identifier: MacBookPro10,1
    Processor Name: Intel Core i7
    RAM: 16 gb
    System Version: macOS 10.12.3 (16D32)
    Safari: 10.0.3 (12602.4.8)
    Firefox: 52.0.1 (64-bit)
    Chrome: 51.0.2704.84 (64-bit)
    Booted up (as always) from a 4 Tb drive with 2Tb free

    0

  • that doesn't sound good.
    could you send me any crash reports located in:
    ~/Library/Logs/DiagnosticReports

    [email protected]

    0
  • G

    Sounds very much like my experience except for the crash (which I didn't have) and the prior good experience - since I just purchased it for the first time.  I'm not sure that Cookie ever removed anything from Safari??  I uninstalled it and have given up on a refund - the hoops between Apple Store and Sweet Productions are not worth it for $15 - a write off charged to experience.

    0