Cookie 7.8 doesn't detect full disk access after 13.7.5 Ventura update

[Robson]

Cookie 7.8 doesn't detect it has full disk access in Ventura 13.7.5

I'm using an iMac 27 model 18,3 , a late 2017 with 24GB RAM. After updating to Ventura 13.7.5 Cookie doesn't detect that it has full disk access, even though it's enabled.

I imagine I need to delete some Cookie related files/extensions, but not sure where to look. I already deleted and re-installed the app, with no success.

I'd appreciate any thoughts!

[SweetP]

This is interesting,
Ive had a few ppl now with the same issue on macOS 13.7.5 - I can't recreate it though

what seems to work is removing all sandbox permissions (you can do this in the Advanced tab in Settings)

Then re-enable your browsers, but choose to give individual folder access rather than Global access.

[Robson]

That seemed to work with Firefox and Edge, but not Safari or Chrome. Hmm

Any other thoughts? I didn't restart though, I'm in the middle of a project and didn't want to restart right now...

[SweetP]

A restart probably is what’s needed to be honest

[emileb]

The 'Global access' works fine after the 'Sandbox removal' step. I had also the same issue after the Ventura 13.7.5 update. And the Sandbox Removal + restart and web app enable, solved it !

[Robson]

I got it to work with all browsers but Safari...

I wonder if there's something in the Safari update that doesn't get along with Cookie?

Safari 18.4... If you have any other thoughts on this I'd appreciate it!

[SweetP]

@Robson did you do a computer restart?
try removing browser permissions then restart you computer before restarting Cookie

[Robson]

@SweetP

For sure, many times since 9 days ago. I shut down at night.

Not sure what else to try here. All browsers but Safari allow me to enable Cookie, no joy since recent Safari update...

[SweetP]

Try a full reset:

• Quit cookie
• Delete this folder:
  ~/Library/Containers/Cookie (~/Library/Containers/com.sweetpproductions.cookie.app)
• Restart your computer
• Run through Cookie setup
• Make sure cookie has full disk access in system settings

[SomebodyHere]

I have the same issue.
When I follow your steps for a full reset I find a container I do not have the same container folder. Mine is: com.sweetpproductions.cookie.app.LoginHelper
Should I delete this one?

[SweetP]

@SomebodyHere you shouldn't need to remove that folder to fix this issue

[mstall]

@SweetP said in Cookie 7.8 doesn't detect full disk access after 13.7.5 Ventura update:

Delete this folder:
~/Library/Containers/com.sweetpproductions.cookie.app

As other users have said, they couldn't find that folder in ~/Library/Containers/ and neither could I (I'm running MacOS 15.4.1). However, when I used Find Any File to show me all occurrences of 'com.sweetpproductions.cookie.app' I found this:
So in the Finder window for Containers I CTRL-clicked on the path that I have shown at the bottom of my Finder windows and chose 'Copy "Cookie" as path name". When I pasted this path into a plain text file (BBEdit) this is what came out: ~/Library/Containers/com.sweetpproductions.cookie.app
although it appears in Finder as ~/Libarary/Containers/Cookie
Bizarre! What you see is NOT what you get!
Once I quit Cookie, deleted this 'Containers/Cookie' folder, restarted my Mac and ran through the Cookie setup, I could enable it for Safari as well as Firefox.

[SweetP]

@mstall sorry yes you are correct. The full folder path is
~/Library/Containers/com.sweetpproductions.cookie.app but the finder actually displays it as ~/Library/Containers/Cookie

It is definitely a little confusing. I wrote the full path because I wasn't sure if macOS Ventura showed the full path or the abbreviated path... it must be macOS 12 which shows the full path. apologies for the confusion.

Ive updated the original comment