Cookie 7.8 doesn't detect full disk access after 13.7.5 Ventura update

[Robson]

Cookie 7.8 doesn't detect it has full disk access in Ventura 13.7.5

I'm using an iMac 27 model 18,3 , a late 2017 with 24GB RAM. After updating to Ventura 13.7.5 Cookie doesn't detect that it has full disk access, even though it's enabled.

I imagine I need to delete some Cookie related files/extensions, but not sure where to look. I already deleted and re-installed the app, with no success.

I'd appreciate any thoughts!

[SweetP]

This is interesting,
Ive had a few ppl now with the same issue on macOS 13.7.5 - I can't recreate it though

what seems to work is removing all sandbox permissions (you can do this in the Advanced tab in Settings)

Then re-enable your browsers, but choose to give individual folder access rather than Global access.

[Robson]

That seemed to work with Firefox and Edge, but not Safari or Chrome. Hmm

Any other thoughts? I didn't restart though, I'm in the middle of a project and didn't want to restart right now...

[SweetP]

A restart probably is what’s needed to be honest

[emileb]

The 'Global access' works fine after the 'Sandbox removal' step. I had also the same issue after the Ventura 13.7.5 update. And the Sandbox Removal + restart and web app enable, solved it !

[Robson]

I got it to work with all browsers but Safari...

I wonder if there's something in the Safari update that doesn't get along with Cookie?

Safari 18.4... If you have any other thoughts on this I'd appreciate it!

[SweetP]

@Robson did you do a computer restart?
try removing browser permissions then restart you computer before restarting Cookie

[Robson]

@SweetP

For sure, many times since 9 days ago. I shut down at night.

Not sure what else to try here. All browsers but Safari allow me to enable Cookie, no joy since recent Safari update...

[SweetP]

Try a full reset:

• Quit cookie
• Delete this folder:
  ~/Library/Containers/com.sweetpproductions.cookie.app
• Restart your computer
• Run through Cookie setup
• Make sure cookie has full disk access in system settings

[SomebodyHere]

I have the same issue.
When I follow your steps for a full reset I find a container I do not have the same container folder. Mine is: com.sweetpproductions.cookie.app.LoginHelper
Should I delete this one?

[SweetP]

@SomebodyHere you shouldn't need to remove that folder to fix this issue