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Cokkie conern

Scheduled Pinned Locked Moved Cookie 4
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  • azurA Offline
    azurA Offline
    azur
    wrote on last edited by SweetP
    #1

    I bought one month ago on app store cookie and it's works normally
    This morning I made the update from the store,I reboot my iMac reset Pram, clear all caches , and i can't see any reports crash .
    i am impossible to launch cook 4
    I'm dissatisfied of buying

    sorry for my english I'm french

    I have the crash log from the console but I can' upload it ?

    iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by SweetP
      #2

      I have fixed the bug, and submitted to Apple for Expedited review.
      hopefully it will be reviewed soon.
      my apologies.

      Cookie is crashing when you reopen via the Cookie MenuBar, and select either the "Flash" or "Databases Tab....

      what you can do till the update is released:
      delete Cookies Preferences file:
      ~/Library/Preferences/com.sweetpproductions.Cookie.plist

      you won't lose any favourites,
      but will need to set your preferences again via the Wizard.

      (Dont open the Flash, or Databases tab till you update to version 4.0.1!)

      😞

      ~
      Russell
      SweetPProductions.com

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      • azurA Offline
        azurA Offline
        azur
        wrote on last edited by SweetP
        #3

        you said:
        Cookie is crashing when you reopen via the Cookie MenuBar,
        I don't have the menu bar since the update
        I removed ~/Library/Preferences/com.sweetpproductions.Cookie.plist
        but the result it's the same
        see snapshot

        Process:               Cookie [1155]
        Path:                  /Applications/Cookie.app/Contents/MacOS/Cookie
        Identifier:            com.sweetpproductions.Cookie
        Version:               4.0 (7.7)
        App Item ID:           415585910
        App External ID:       812245089
        Code Type:             X86-64 (Native)
        Parent Process:        ??? [1]
        Responsible:           Cookie [1155]
        User ID:               501
        
        Date/Time:             2015-04-25 08:16:06.308 +0200
        OS Version:            Mac OS X 10.10.3 (14D136)
        Report Version:        11
        Anonymous UUID:        9A2E1C01-B278-0C2F-0B3A-9F0B2AE26D28
        
        
        Time Awake Since Boot: 11000 seconds
        
        Crashed Thread:        0  Dispatch queue: com.apple.main-thread
        
        Exception Type:        EXC_CRASH (SIGABRT)
        Exception Codes:       0x0000000000000000, 0x0000000000000000
        
        Application Specific Information:
        *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSArray initWithArray:range:copyItems:]: array argument is not an NSArray'
        abort() called
        terminating with uncaught exception of type NSException
        
        ...
        

        iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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        • SweetPS Offline
          SweetPS Offline
          SweetP
          wrote on last edited by
          #4

          which version of Cookie did you update from ?

          ~
          Russell
          SweetPProductions.com

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          • azurA Offline
            azurA Offline
            azur
            wrote on last edited by
            #5

            I update from App Store and now it's the 4.0
            9 793 896 octets (10,2 Mo sur disque)

            Cookie :

            Version : 4,0
            Obtenues de : Mac App Store
            Dernière modification : 25/04/2015 04:47
            Type : Intel
            64 bits (Intel) : Oui
            Signé par : Apple Mac OS Application Signing, Apple Worldwide Developer Relations Certification Authority, Apple Root CA
            Emplacement : /Applications/Cookie.app

            iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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            • SweetPS Offline
              SweetPS Offline
              SweetP
              wrote on last edited by
              #6

              what you need to do is also delete this file:
              ~/Library/Application Support/Cookie/Favorites.plist

              you will lose all your favourites, and have to reselect them.
              make sure you disable Cookie's timer, so all the cookies art removed before you can recheck as favourites.

              ~
              Russell
              SweetPProductions.com

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              • azurA Offline
                azurA Offline
                azur
                wrote on last edited by
                #7

                I think you have a serious problem with this software; it is set, I do not see why I'm going to play to sorcerer apprentice , please repair your mistakes, I pay expensive for this software and it's legitime that I have the best return and satisfaction

                iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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                • SweetPS Offline
                  SweetPS Offline
                  SweetP
                  wrote on last edited by
                  #8

                  of course i agree.

                  I think that crash is caused by a change I made in saving Flash favourites in version 3.0.24
                  so if you upgraded from a version of Cookie lower than 3.0.24, this is why Cookie may be crashing.

                  😞

                  ~
                  Russell
                  SweetPProductions.com

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                  • azurA Offline
                    azurA Offline
                    azur
                    wrote on last edited by SweetP
                    #9

                    of course i agree.

                    I think that crash is caused by a change I made in saving Flash favourites in version 3.0.24
                    so if you upgraded from a version of Cookie lower than 3.0.24, this is why Cookie may be crashing.

                    When i refresh the app store , i have no update available ??

                    iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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                    • SweetPS Offline
                      SweetPS Offline
                      SweetP
                      wrote on last edited by
                      #10

                      v4.0 is the current version on the App Store.
                      v4.0.1 is waiting to be reviewed by Apple.

                      ~
                      Russell
                      SweetPProductions.com

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                      • azurA Offline
                        azurA Offline
                        azur
                        wrote on last edited by
                        #11

                        Ok thank you for your quick reply and I hope the solved concerns . I appreciate 😉

                        iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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                        • azurA Offline
                          azurA Offline
                          azur
                          wrote on last edited by
                          #12

                          We are on Monday and we are still no update available on Apple Store, it's always the 4.0?
                          Weird ?

                          iMac 27" Intel Core i7 2,8 GHz 8GB Ram HD 2TB ATI Radeon HD 4850  [b][u]10.10.3[/u][/b] 

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                          • SweetPS Offline
                            SweetPS Offline
                            SweetP
                            wrote on last edited by
                            #13

                            4.0.3 should be available in the Mac App Store now.

                            🙂

                            ~
                            Russell
                            SweetPProductions.com

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