Cannot get Cookie to login on startup

SweetP

odd,
are you running the latest version 7.4.3?

THILL

Yes, 7.4.3

SweetP

could you try updating to the Beta version 7.4.3.1 from the Updates tab in Cookie Settings, and let me know if that helps

THILL

Beta version 7.4.3.1 installed but exactly the same result, i.e. will not login on startup and System Settings/Login Items and Extensions still does not show Cookie as an "Open at Login" item or allow it to be added by using the + key and selecting Cookie.

SweetP

Is Cookie in your Applications Folder?

THILL

Yes.....and showing correct time it was installed.

Cookie still will not be added as a login item at System Settings/Login Items and Extensions despite using + key and selecting Cookie from Applications folder.

However, if I add another item - I chose Disk Utility - (a) this will show as a login item and (b) Cookie now appears in the list as well.

Re-booting the machine duly brings up Disk Utility but Cookie still not opening at Login and is now missing from the
Login Items and Extensions list.

I've also run Disk Utility, no errors reported.

SweetP

This is really odd...
Im not sure what is happening.
Did you have any other user accounts on your Mac you could try to add Cookie as a login item to?

THILL

Thanks for the prompt replies but as there are no other user accounts on the Mac I can't try that suggestion.

The Mac is still under warranty but I've drawn a blank in conversation with support as their approach is that as System Settings/Login Items and Extensions will allow addition and removal of other (Apple and non-Apple) applications then "...it would appear to be an issue connected to a third-party product".

Guess I'll have to try a full OS re-install over the weekend.

THILL

I'm unsure why but all now working correctly.

Probably of no help but should anyone else have a similar problem, this is what I did following above post:

Ran CleanMyMac X then re-booted Mac - no change, Cookie still not opening at login
Ran CleanMyMac X to uninstall Cookie
Ran CleanMyMac X for a third time and did a full system scan
Re-booted Mac, downloaded and re-installed Cookie, entered licence details, selected Open at Login and received system message confirming Cookie opening at Login
Updated to the Beta version 7.4.3.1
Confirmed Cookie now appears in System Settings/Login Items and Extensions
Re-booted Mac and Cookie opened at login

Maybe put this down to "...one of those things?" but whatever, thanks for suggestions and advice, much appreciated.

SweetP

Hmm,
Some kind of system corruption causing issues somewhere. Thanks for the update