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Cookie 5 needs to access this path...

Scheduled Pinned Locked Moved Cookie 5
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  • S Offline
    S Offline
    Schwarzy
    wrote on last edited by
    #1

    Up until a day or two ago the app was working fine, but today when I tried to "Show Cookie 5" from the drop-down menu I got a dialogue/open box saying "Cookie 5 needs to access this path to continue. Click Allow to continue." Clicking Allow dismissed the box for a moment, but then it reappeared. Clicking again and again had the same result. The path was (my identity) iMac/Main Disk/Users/(my user name). I downloaded an update but during the startup process the box appeared again. I've been using this app for quite a while without problem, and don't understand why it has suddenly stopped working. By the way, I'm running my OS (10.12.6) on an external hard drive. That may well have confused things. What path should I select to get things working again?

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    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by
      #2

      if you can open Preferences - go to the Advanced tab.
      then click the "Remove all Sandbox Permissions" button.

      then restart Cookie.

      if that doesn't work, then you will need to completely reset Cookie, by deleting this folder:
      ~/Library/Containers/com.sweetpprodcutions.Cookie5

      ~
      Russell
      SweetPProductions.com

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      • SweetPS SweetP

        if you can open Preferences - go to the Advanced tab.
        then click the "Remove all Sandbox Permissions" button.

        then restart Cookie.

        if that doesn't work, then you will need to completely reset Cookie, by deleting this folder:
        ~/Library/Containers/com.sweetpprodcutions.Cookie5

        S Offline
        S Offline
        Schwarzy
        wrote on last edited by
        #3

        @SweetP The first one made no difference. As for the second, there is no folder Containers in the folder Libraries, and a search for com.sweetpprodcutions.Cookie5 returned no results

        SweetPS 1 Reply Last reply
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        • S Schwarzy

          @SweetP The first one made no difference. As for the second, there is no folder Containers in the folder Libraries, and a search for com.sweetpprodcutions.Cookie5 returned no results

          SweetPS Offline
          SweetPS Offline
          SweetP
          wrote on last edited by SweetP
          #4

          @Schwarzy I had a spelling mistake.... it should be:
          ~/Library/Containers/com.sweetpproductions.Cookie5

          also note that this is in the user Library
          https://appletoolbox.com/2018/02/how-to-show-your-user-library-in-macos-high-sierra-and-sierra/

          ~
          Russell
          SweetPProductions.com

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          • SweetPS SweetP

            @Schwarzy I had a spelling mistake.... it should be:
            ~/Library/Containers/com.sweetpproductions.Cookie5

            also note that this is in the user Library
            https://appletoolbox.com/2018/02/how-to-show-your-user-library-in-macos-high-sierra-and-sierra/

            S Offline
            S Offline
            Schwarzy
            wrote on last edited by
            #5

            @SweetP Got it eventually. A couple of app crashes, some unresponsive dialogue boxes and a restart later, everything is now working again. (Although I had to reselect all my favourites manually. Thanks for the quick responses.

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