Cookie 5 deletes Favorites as well

aph95

I'm having the same issue. Once a week or so, Cookie will forget which cookies I've checked as favorites, so it deletes everything.... AND I have to re-teach it which cookies I want to keep. Whitelisted cookies (as opposed to favorites) seem immune.

OSX 10.11.5 (15F34)
Downloaded from App Store and upgraded from 4.

SweetP

this seems strange,
do you both use other cleaning utilities?

Onyx, Privacy Scan, Privacy Guard, iCleanup Pro etc....

none of these other apps will respect Cookie's settings and will wipe all data just as you are experiencing.

ctquinn

I am having this same problem.

My favorites are deleted multiple times daily. In fact, there is now no reason to select favorites. This bug makes the application useless.

I do not use any of the cleaning utilities mentioned above.

SweetP

Could you try this build:
https://sweetpproductions.com/products/cookie5/CookieCrash.zip

It should (hopefully)crash when you lose all favourites.

If you open Applications/Utilities/Console.app
And search for Cookie, you should find a link to the crash report, if you could send me the crash report(s), that should give me hopefully a clue....

ctquinn

Will do, thank you.

ctquinn

The build you supplied works perfectly.

I am having problems with the Mac AppStore version (that I purchased)

SweetP

ok, please send me any crash reports when it crashes.

SweetP

heres my email address for any crash logs:
support@sweetpproductions.com

ctquinn

This build does not delete my favorites and does not crash. The Mac App Store version, however, does delete my favorites. What should I do?

SweetP

thats interesting,
can you try this beta to see if it also works for you:
https://sweetpproductions.com/products/cookie5/CookieBeta.dmg

aph95

I've just installed the crashy version. I'll let you know soon!

SweetP

nice thanks!

ctquinn

I went back to the Mac App Store version, and it deleted my favorites again. I have now deleted that version entirely from my computer.

I have just installed this beta:
https://sweetpproductions.com/products/c...ieBeta.zip

And I will let you know how it goes.

SweetP

So far feedback seems that the bug has been fixed.
As this seems to be quite a problem for a number of users - I've uploaded v5.0.10.8 to Apple for review as what will become v5.0.11.

Hopefully it will be reviewed asap.

ctquinn

This beta version (5.0.10.8) has not deleted my favorites in the past 12+ hours. So far so good.

ctquinn

Update: 5.0.11 (Mac App Store) is working well. No more deletion of favorites. Thanks for fixing this!

SweetP

im not sure its completely fixed in the Mac App Store version yet...
Im waiting to hear back from someone using a test version.

its here if you're interested:
https://cl.ly/44301x0K2Y2n

SweetP

is this still happening in v5.0.12?

aph95

I've been using the test (crashy) version for 9 days now, with no crashes or favorites deletions.

ctquinn

Yes. It's back.

My favorites were safe during the time I had 5.0.11 (App Store version) installed, but they were just deleted in 5.0.12 (App Store version).

PLEASE FIX!