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Cookie 5 Repeated Crash on Launch

Scheduled Pinned Locked Moved Cookie 5
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  • P Offline
    P Offline
    Papoo
    wrote on last edited by
    #1

    So far, I am sad to say, Cookie 5 has been a total disaster. I cannot even open it in El Capitan. There were no specific install instructions/suggestions included with the dmg but I unchecked the ability of vers. 4.5.4 to launch on startup and then I deleted vers 4.5.4 along with its prefs and cache before even trying to run vers. 5.0.3. As soon as I try to launch it it crashes each and every time.

    I attached a TextEdit copy of the last crash.

    Gord

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    • SweetPS Offline
      SweetPS Offline
      SweetP
      wrote on last edited by SweetP
      #2

      Hi Gord,

      Ive fixed some of these crashes in the Beta releases, can you try updating to the latest Beta from the Updates Preference panel, or directly from here:
      https://sweetpproductions.com/products/cookie5/CookieBeta.dmg

      can you let me know if it fixes the crashing
      it should be version 5.0.3.6

      ~
      Russell
      SweetPProductions.com

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      • P Offline
        P Offline
        Papoo
        wrote on last edited by
        #3

        Thanks for the effort but this version acted the same and immediately crashed. I have attached the crash report.

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        • SweetPS Offline
          SweetPS Offline
          SweetP
          wrote on last edited by SweetP
          #4

          Thanks,
          that crash log was really helpful.
          this version should fix the crash:
          https://sweetpproductions.com/products/cookie5/CookieBeta.dmg

          v5.0.3.7

          ~
          Russell
          SweetPProductions.com

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          • P Offline
            P Offline
            Papoo
            wrote on last edited by
            #5

            Sorry, no such luck for me. Perhaps there is something specific to my setup that is interfering at the moment. I am attaching the latest crash report but plan to do a Safe Boot and then try again.

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            • SweetPS Offline
              SweetPS Offline
              SweetP
              wrote on last edited by SweetP
              #6

              Sorry, no such luck for me. Perhaps there is something specific to my setup that is interfering at the moment. I am attaching the latest crash report but plan to do a Safe Boot and then try again.

              ok,
              now this version should (fingers crossed) finally fix the crashing.....
              https://sweetpproductions.com/products/cookie5/CookieBeta.dmg

              v5.0.3.8

              ~
              Russell
              SweetPProductions.com

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              • P Offline
                P Offline
                Papoo
                wrote on last edited by SweetP
                #7

                Thanks for sticking with this. Interesting result though. Prior to unzipping the last beta you provided I did a few things:

                Started up in Safe Mode
                Deleted absolutely everything I could find that related to either Cookie 4 or Cookie 5

                That included the folders for vers. 4 and 5 here:

                ~/Library/Containers

                and here:

                ~/Library/Cookies

                along with any and all associated plists, caches and the Cookie Application Support folder.

                I was pleased that Cookie launched once I rebooted after the Safe Boot, although I confess I was rather surprised at how many approvals were required. Does that have to do with SIP?

                Now I notice that I get two different version numbers for the Cookie 5 install. If I check through "About Cookie" from the Menu Bar it displays version 5.0.3.8.

                However, If I "Get Info" on the Cookie app that resides in my Applications Folder I get version 5.0.3.7.

                I attached a couple of screenshots showing those results.

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                • SweetPS Offline
                  SweetPS Offline
                  SweetP
                  wrote on last edited by
                  #8

                  Thanks for your patience,
                  I'm glad it's finally working!

                  The version number will fix itself next time you restart your computer.

                  All the approvals are to do with sandboxing... I need to appease the Apple Mac App Store gods and I didn't want 2 versions to support, so sandboxed the trial as well.

                  ~
                  Russell
                  SweetPProductions.com

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                  • P Offline
                    P Offline
                    Papoo
                    wrote on last edited by
                    #9

                    Ok. I will watch for the correction. Thanks again for sticking with this and getting me going again.

                    Gord

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                    • P Offline
                      P Offline
                      Papoo
                      wrote on last edited by
                      #10

                      I restarted just now and was surprised that Cookie asked again for Gatekeeper approval. Do you have any idea why that would not have been remembered between the first install/opening of Cookie 5.0.3.8 yesterday and the restart now?

                      Btw, as you informed me, the version numbers were corrected after the restart.

                      Gord

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                      • SweetPS Offline
                        SweetPS Offline
                        SweetP
                        wrote on last edited by
                        #11

                        I need to take a look at sandboxing bookmarks....
                        If it happens again,
                        You can try resetting the sandbox permissions on the advanced preferences tab.
                        Then back in the main window:
                        Right click on each browser and disable
                        Then enable one at a time, and go through the permissions dialogue agsin.....

                        Grrrr sandbox....

                        ~
                        Russell
                        SweetPProductions.com

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