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    Financial Instituion Requires Computer ID every time, even though it's on my favorite

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    • F
      FBHarris last edited by

      I use Chase Bank to pay bills online and therefore have their domain checked on my "favorites" with Cookie. I've set Cookie to delete non-favorites when I quit my browser.

      Why then do I have to receive a text with a new code every time I reopen my browser and try to log in? It's cumbersome and annoying and according to my understanding, the App (Cookie) is supposed to prevent this.

      I do have the Tracking Cookies box checked as part of my unwanteds...could that be the problem?

      Other than this, I'm pretty happy with the performance of the App. Thanks!

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      • SweetP
        SweetP last edited by SweetP

        If the Chase domain displays any (red) tracking cookies, then what you can do is try whitelisting them.

        This is easy:

        • expand the Chase cookie by clicking the little triangle.
        • Highlight any red cookies
        • Right-click(control-click) to show the contextual menu
        • Select: "Add cookie to Whitelist"
        • You can (by trial and error - add to whitelist/remove from whitelist) find the cookie(s) which need to be kept.

        If that doesn't work, take a look on the Databases tab, maybe Chase sets a database with your login details.

        I almost forgot....
        You will need to disable the timer(if it is running) before trying this.
        🙂

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