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    ClearSafariCache.sh Stuck

    Cookie 5
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    • G
      grettir last edited by

      Starting with version 5.2.0, Cookie has been getting stuck running its clearSafariCache.sh script.

      Running the script from the command line seems to work properly (it throws some errors due to file permissions, but exits normally), but when invoked by the app, it appears in the menu bar indefinitely; running and running until you click the "x" to stop the process.

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      • SweetP
        SweetP last edited by SweetP

        what are the permissions on the script?
        if you navigate to the Applications Script folder
        ~/Library/Application Scripts/com.sweetpproductions.Cookie5

        then open Terminal.app
        type cd then drag the scripts folder onto the terminal, and press RETURN
        then type this command:
        ls -l
        and press RETURN

        what are the permissions on the file?
        this is my output:

        [email protected] 1 sweetp  staff   47 19 May  2016 clearCookies.sh
[email protected] 1 sweetp  staff  119 18 Nov 21:29 clearSafariCache.sh
[email protected] 1 sweetp  staff  159  5 Apr  2016 clearSafariHistory.sh
-rwxr-xr-x  1 sweetp  staff   89 18 Nov 21:29 clearSafariTPCache.sh
[email protected] 1 sweetp  staff  193  6 Apr  2016 clearSafariTPHistory.sh```
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        • G
          grettir last edited by SweetP

          Here's mine:

          [email protected]   1 grettir  admin    47 May 27 15:28 clearCookies.sh
[email protected]   1 grettir  staff   119 Nov 18 06:04 clearSafariCache.sh
[email protected]   1 grettir  admin   159 May 27 15:28 clearSafariHistory.sh
[email protected]   1 grettir  staff    89 Nov 18 06:04 clearSafariTPCache.sh
[email protected]   1 grettir  admin   193 Jul 20 02:17 clearSafariTPHistory.sh

          The only obvious difference was that three of the scripts (although not the problematic one) were owned by the admin group. (Not sure why.) So I chowned the files to "grettir:staff" and, oddly enough, that appears to have resolved the problem. (Again, not sure why.)

          I'll let you know if the problem reappears, but, otherwise, consider the issue resolved.

          Thanks for your help.

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          • SweetP
            SweetP last edited by

            ok great!
            thanks for letting me know

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            • M
              macdish last edited by SweetP

              Cookie 5.2.1 sticks at same point indefinitely. The output of scripts for me is:

              [email protected] 1 ronaldgold  admin   47 Feb  7  2016 clearCookies.sh
[email protected] 1 ronaldgold  admin  119 Nov 18 08:04 clearSafariCache.sh
[email protected] 1 ronaldgold  admin  159 Feb  7  2016 clearSafariHistory.sh

              I seem to be lacking two of the scripts listed in your output and they are all assigned to admin. What next?

              iMac (late 2013) MacOS 10.12.1

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              • M
                macdish last edited by

                Problem seems to be solved. I deleted Cookie Application and associated folders and files, rebooted computer, and reinstalled Cookie. I still have only three of the 5 scripts listed a being in the com.sweetpproductions.Cookie5 Folder, but clear safari cache no longer hangs.

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                • M
                  macdish last edited by

                  I spoke too soon. Less than 24 hours after reinstalling Cookie 5, Cookie once again gets stuck on clearSafariCache.sh. Any more suggestions?

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                  • SweetP
                    SweetP last edited by SweetP

                    ok try this:
                    navigate to the Applications Script folder
                    ~/Library/Application Scripts/com.sweetpproductions.Cookie5

                    then open Terminal.app
                    type cd then drag the scripts folder onto the terminal, and press RETURN
                    then type these 3 commands, each followed by pressing RETURN:

                    chown :staff clearCookies.sh
chown :staff clearSafariCache.sh
chown :staff clearSafariHistory.sh

                    also the extra scripts are only needed if you have Safari Technology Preview Installed.
                    can you let me know if that works

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                    • M
                      macdish last edited by SweetP

                      That seems to have done the trick. I can quit safari and Cookie empties the cache without any problem.
                      The chown command changed

                      [email protected] 1 ronaldgold  admin   47 Feb  7  2016 clearCookies.sh
[email protected] 1 ronaldgold  admin  119 Nov 18 08:04 clearSafariCache.sh
[email protected] 1 ronaldgold  admin  159 Feb  7  2016 clearSafariHistory.sh

                      to

                      [email protected] 1 ronaldgold  staff   47 Nov 18 08:04 clearCookies.sh
[email protected] 1 ronaldgold  staff  119 Nov 18 08:04 clearSafariCache.sh
[email protected] 1 ronaldgold  staff  159 Nov 18 08:04 clearSafariHistory.sh
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                      • SweetP
                        SweetP last edited by

                        perfect!
                        im not sure why they are installing with the wrong permissions to begin with,
                        but thats great its a simple fix.

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                        • P
                          pumpkin last edited by

                          I deleted Cookie and all associated files and scripts, reinstalled and still experienced the clearSafariCache.sh endless process. I then searched the forum and found your "chown " workaround which did the trick. Hopefully this is a temporary fix to be corrected in some future release, yes?

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                          • SweetP
                            SweetP last edited by

                            perfect,

                            Im not sure why the files are installed with the wrong permissions. but ill look into it.

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                            • P
                              pumpkin last edited by SweetP

                              The clearSafariCache.sh endless process has returned despite changing permissions as you described previously. Permissions are:

                              [email protected] 1 cj  staff   47 Nov 18 08:04 clearCookies.sh
[email protected] 1 cj  staff  119 Nov 18 08:04 clearSafariCache.sh
[email protected] 1 cj  staff  159 Nov 18 08:04 clearSafariHistory.sh

                              Even with Safari quit if I run Cookie and then quit Cookie the endless process returns. I have removed Cookie from StartUp Items for the time being in the hope you can find a permanent solution to this problem.

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                              • SweetP
                                SweetP last edited by

                                are you using the Mac App Store, or the version from my store @pumpkin?

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                                • P
                                  pumpkin last edited by

                                  Purchase directly from you april 30, 2016. Order #27069. Current rev 5.2.1.

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                                  • SweetP
                                    SweetP last edited by

                                    have you tried a computer restart?
                                    that can sometimes fix strange issues like this

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                                    • P
                                      pumpkin last edited by

                                      Not wanting to jinx anything but I did a reboot and so far all is well!

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                                      • R
                                        ralf.papenkordt last edited by SweetP

                                        I have got the same problem and found a solution: Change the script clearSafariCache.sh from

                                        find /private/var/folders \! -name "*SafariTechnologyPreview*" -name "*com.apple.Safari*" -exec rm -r {} \;

                                        to

                                        find /private/var/folders \! -name "*SafariTechnologyPreview*" -name "*com.apple.Safari*" -exec rm -r {} \; 2>/dev/null

                                        Because the original script throws "Permission denied" errors and therefore opens the file descriptor stderr, it seems that the parent process (com.apple.foundation.UserScriptService) can't close it as long as a file is open.

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                                        • SweetP
                                          SweetP last edited by

                                          Thanks ralf!

                                          I'll update the script to your solution.
                                          🙂

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                                          • A
                                            alohart last edited by

                                            This seems to be occurring with the App Store Cookie 5.12 under macOS 10.15.6 as well as earlier macOS versions. I see a gear icon appear in the menu bar. When I click on the gear icon, I see "clearSafariCache.sh Running" followed by "clearSafariCache.sh Failed". I've checked all the "fixes" in this thread and found that none apply to my situation. Any ideas?

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